Cincinnati Enquirer Customer Service

Phone Number & Contact Info

Cincinnati Enquirer's Best Phone Number

800-876-4500
Toll-free·Calls Customer Service·Most popular Cincinnati Enquirer number
Q:

How do I talk to a live human at Cincinnati Enquirer?

A:You must choose an option 1-5 to speak to a representative.
Q:

Does Cincinnati Enquirer offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat-Sun 7am-11am EST. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. How is this calculated?

Cincinnati Enquirer Customer Phone Numbers

Corporate Offices

513-721-2700
24 hours, 7 days · Press 0 at 1st three prompts. · Speak with someone about your newspaper, press 1. Newsroom & sports department, press 2. Classified advertising, press 3. Business, corporate, or retail advertising, press 4. Business advertising billing, press 5. To repeat this menu, press the star key.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Cincinnati Enquirer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: You must choose an option 1-5 to speak to a representative.
Here is how our research team describes the way the Cincinnati Enquirer phone system greets you: Which of these can I help you with? Starting a new subscription, reporting delivery issues, placing or canceling a delivery hold, billing, canceling a subscription, or digital product support.
Below are some clips we've found from Cincinnati Enquirer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the Enquirer and Cincinnati dot com, part of the USA TODAY network. We record our calls for quality assurance. Due to the USP I didn't get that. Which I still didn't get that. To start a new subscription, press one. To report a delivery issue, press two. To place or cancel a temporary delivery hold, press three."
Excerpt from a call with Cincinnati Enquirer
Monday, February 19, 2024 3:49 PM

The first phone menu

"Thank you for calling the Enquirer and Cincinnati dot com, part of the USA TODAY network. We record our calls for quality assurance. Due to the USP I didn't get that. Which I still didn't get that.
To start a new subscription, press one.
To report a delivery issue, press two.
To place or cancel a temporary delivery hold, press three.
For billing, press four.
For digital product support press five."
Excerpt from a call with Cincinnati Enquirer
Monday, February 19, 2024 3:49 PM

What are the hours and when should I call?

Cincinnati Enquirer operates the call center for this 800-876-4500 phone number Mon-Fri 8am-7pm, Sat-Sun 7am-11am ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 883 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cincinnati Enquirer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cincinnati Enquirer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cincinnati Enquirer is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 883 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Cincinnati Enquirer

In summation, the best day to call Cincinnati Enquirer is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Cincinnati Enquirer number, but it is also the day with the shortest hold times.

Why Customers Call Cincinnati Enquirer

If you have time to do a bit of reading before you call Cincinnati Enquirer, we recommend you read over some of our problem-specific articles.

What is the delivery schedule for the Cincinnati Enquirer?

The Cincinnati Enquirer offers flexible delivery options to cater to individual preferences. Subscribers can receive the newspaper seven days a week, Monday through Sunday, or choose specific days that suit their needs. Home delivery is typically made by 6:00 am on weekdays and 7:00 am on weekends. However, please note that delivery timings may vary based on your location and specific circumstances. To ensure reliable and timely delivery, subscribers are encouraged to contact customer service for accurate information regarding delivery schedules in their particular area. The Cincinnati Enquirer strives to provide convenient delivery options and keep readers well-informed with up-to-date news at their doorstep.

Can I access Cincinnati Enquirer articles online?

Yes, you can access Cincinnati Enquirer articles online. As a subscriber or registered user, you have unlimited access to all articles on our website. Non-subscribers can access a limited number of articles each month before encountering a paywall. However, to fully enjoy unlimited digital access, we highly recommend subscribing to our digital edition. By subscribing, you not only get unrestricted access to all our articles but also enjoy additional exclusive features, such as personalized newsletters, in-depth coverage, and exclusive content. Furthermore, our website is optimized for desktop, mobile, and tablet devices, providing a seamless reading experience no matter where you are. Stay informed with Cincinnati Enquirer online!

Does the Cincinnati Enquirer offer a mobile app for reading the news?

Yes, the Cincinnati Enquirer does offer a mobile app for reading the news. Our mobile app provides a convenient way for readers to stay updated on the latest news, sports, and local events in Cincinnati and the surrounding areas. With the app, users can access breaking news, read in-depth articles, and watch videos on their smartphones or tablets. The app also offers personalized news alerts, allowing users to customize notifications based on their interests. Additionally, it provides access to interactive features like photo galleries and social media sharing. The Cincinnati Enquirer mobile app is available for download on both iOS and Android devices, ensuring that readers can stay informed on the go.

Top Cincinnati Enquirer customer service problems

Click the link above to get answers to just about any Cincinnati Enquirer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Cincinnati Enquirer, and their purpose. Are any of these similar to the reason you are trying to call?
Billing question: "I need to inquire about a billing issue."
- From a call lasting 1m 6s , Mar 19, 2024 8:35 PM
Urgent message for Michael: "I need to speak urgently with Michael Keating."
- From a call lasting 3m 53s , Feb 19, 2024 3:49 PM

More Cincinnati Enquirer Customer Service Contacts

There are of course other ways to contact Cincinnati Enquirer customer service besides the phone. Below we list the best ones, by medium.

Cincinnati Enquirer Customer Service Live Chat

chat.usatodaynetwork.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Cincinnati Enquirer provides this option.

Cincinnati Enquirer Customer Help Desk / Web Support

help.cincinnati.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Cincinnati Enquirer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Cincinnati Enquirer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cincinnati Enquirer agent. This phone number is Cincinnati Enquirer's best phone number because 5,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-876-4500 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Cincinnati Enquirer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Cincinnati Enquirer has 2 phone numbers. It's not always clear what is the best way to talk to Cincinnati Enquirer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cincinnati Enquirer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cincinnati Enquirer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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