Chuck E. Cheese Customer Service

Phone Number & Contact Info

Chuck E. Cheese's Best Phone Number

888-778-7193
Toll-free·Calls Customer Service·Most popular Chuck E. Cheese number
Q:

How do I talk to a live human at Chuck E. Cheese?

A:Press 3, wait through prompts to enter your ID, you will eventually be connected to a human operator.
Q:

Does Chuck E. Cheese offer 24 hour customer service?

A:Not at this number; hours here are 8am-5pm CST. The least busy day is Tuesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 20 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Chuck E. Cheese phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3, wait through prompts to enter your ID, you will eventually be connected to a human operator.
Below are some clips we've found from Chuck E. Cheese's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Chekat Tea's guest relations department. If you would like to make or modify a reservation, press one. If you would like to speak to guest relations, please wait for the next available representative. You know that Chuck E. Cheese's has always been a great place Chuck E."
Excerpt from a call with Chuck E. Cheese
Wednesday, February 21, 2024 4:12 PM

What are the hours and when should I call?

Chuck E. Cheese operates the call center for this 888-778-7193 phone number 8am-5pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 240 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chuck E. Cheese phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chuck E. Cheese staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Chuck E. Cheese is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 240 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Chuck E. Cheese

In summation, the best day to call Chuck E. Cheese is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Chuck E. Cheese staffs the call center well on Tuesday.

Why Customers Call Chuck E. Cheese

If you have time to do a bit of reading before you call Chuck E. Cheese, we recommend you read over some of our problem-specific articles.

Is Chuck E. Cheese a franchise?

Yes, Chuck E. Cheese is indeed a franchise. As a beloved and well-established brand in the family entertainment industry, Chuck E. Cheese offers franchise opportunities for individuals interested in joining the fun. Becoming a Chuck E. Cheese franchisee allows you to operate your own Chuck E. Cheese location, benefiting from the brand recognition, proven business model, and ongoing support provided by the company. With a comprehensive training program, marketing support, and operational guidance, Chuck E. Cheese empowers franchisees to run successful establishments that provide families with a memorable entertainment experience. By franchising with Chuck E. Cheese, entrepreneurs can tap into a trusted brand that has been entertaining children and families for decades.

What are the opening hours of Chuck E. Cheese?

Chuck E. Cheese has flexible opening hours to accommodate various schedules. Our typical operating hours are from 11:00 AM to 9:00 PM Monday through Thursday, 11:00 AM to 10:00 PM on Fridays, and 10:00 AM to 10:00 PM on weekends. However, hours may vary by location, especially on holidays and during special events. To find the precise opening hours for your nearest Chuck E. Cheese, visit our website and use the "Find a Location" tool or contact the specific restaurant directly. Regardless of the time you choose to visit, you can always expect a fun-filled and entertaining experience for both kids and adults at Chuck E. Cheese!

Does Chuck E. Cheese have a menu?

Yes, Chuck E. Cheese does have a menu. We offer a diverse and delicious selection of food and beverages to satisfy all taste buds. Our menu includes a wide range of appetizers, salads, pizzas, sandwiches, pasta dishes, and desserts. We have options for both kids and adults, with various toppings and crust styles available for our pizzas. Additionally, we offer combo deals, party packs, and special promotions to cater to different group sizes and budgets. Our menu also features vegetarian and gluten-free options to ensure everyone can enjoy their meal. At Chuck E. Cheese, we strive to deliver tasty and wholesome food that adds to the overall enjoyment of your visit.

Top Chuck E. Cheese customer service problems

Click the link above to get answers to just about any Chuck E. Cheese customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Chuck E. Cheese, and their purpose. Are any of these similar to the reason you are trying to call?
Technical support: "The animatronics are malfunctioning in my Chuck E. Cheese display."
- From a call lasting 38s , Mar 30, 2024 2:14 PM
Unclear purpose: ""
- From a call lasting 4m 14s , Mar 30, 2024 2:08 PM
No response from agent: "Hello? Can you hear me?"
- From a call lasting 32s , Feb 21, 2024 4:12 PM

More Chuck E. Cheese Customer Service Contacts

There are of course other ways to contact Chuck E. Cheese customer service besides the phone. Below we list the best ones, by medium.

Chuck E. Cheese Customer Help Desk / Web Support

chuckecheese.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Chuck E. Cheese customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Chuck E. Cheese's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chuck E. Cheese agent. This phone number is Chuck E. Cheese's best phone number because 1,440 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-778-7193 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Chuck E. Cheese first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chuck E. Cheese has 1 phone number. It's not always clear what is the best way to talk to Chuck E. Cheese representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Chuck E. Cheese. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chuck E. Cheese. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Chuck E. Cheese Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!