Children's Place Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Children's Place?
A:Press 1 four times to get in the call queue to ask questions on an online order. You can also use our free service that can talk to Children's Place for you and report back. Q:
Does Children's Place offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-8pm EST. The least busy day is Tuesday, and the most busy day is Thursday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Children's Place below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Children's Place phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 four times to get in the call queue to ask questions on an online order.
What are the hours and when should I call?
Children's Place operates the call center for this 877-752-2387 phone number Mon-Fri 9am-8pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 488 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Children's Place call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Children's Place phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Children's Place staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Children's Place is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 488 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call Children's Place
In summation, the best day to call Children's Place is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Children's Place number, but it is also the day with the shortest hold times.
Why Customers Call Children's Place
If you have time to do a bit of reading before you call Children's Place, we recommend you read over some of our problem-specific articles.
How Do I Track My Order with Children's Place?
If you have placed an order with Children's Place, you should receive it in good condition. Tracking gives you peace of mind since you can determine the progress of your order at all times. Read these helpful tips to assist you with tracking your order.
What is the return policy for Children's Place?
Children's Place offers a hassle-free return policy for your convenience. If you are not completely satisfied with your purchase, you may return the item(s) within 45 days of the original purchase date. The item(s) must be in an unused and unwashed condition, with all original tags and packaging intact. Returns can be made either in-store or online by mail. If returning by mail, simply fill out the return form included with your original order and include it with the item(s) being returned. Refunds will be issued based on the original form of payment, and a return shipping fee of $5.95 will be deducted from the refund amount for mail returns. Items marked as final sale, such as underwear or swimwear, cannot be returned.
What is the Children's Place rewards program?
The Children's Place rewards program is a loyalty program designed to offer exclusive benefits and rewards to our valued customers. By signing up for free, customers can accumulate points on every purchase made both in-store and online. Once enough points are earned, customers will receive a $5 reward certificate that can be used towards future purchases. Additional benefits of the rewards program include early access to sales, bonus point events, and special offers for birthdays. The program also grants access to member-only events and promotions. To join the Children's Place rewards program, simply sign up online or at any participating store and start enjoying the perks of being a member today!
Top Children's Place customer service problems
Click the link above to get answers to just about any Children's Place customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Children's Place Customer Service Contacts
There are of course other ways to contact Children's Place customer service besides the phone. Below we list the best ones, by medium.
Children's Place Customer Service on Facebook / Messenger
Some customer service teams, like that of Children's Place, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Children's Place Customer Help Desk / Web Support
As a last, sometimes only, resort- Children's Place customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Children's Place's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Children's Place agent. This phone number is Children's Place's best phone number because 2,928 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-752-2387 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Children's Place first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook. In total, Children's Place has 1 phone number. It's not always clear what is the best way to talk to Children's Place representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Children's Place. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Children's Place. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.