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Chevron Customer Service

Phone Number & Contact Info

Chevron's Best Phone Number

925-842-3232
Calls Customer Service·Most popular Chevron number
Q:

How do I talk to a live human at Chevron?

A:Ask for Tammy who handles CC issues. Very nice and easy to deal with. This number is in the administrative offices.
Q:

Does Chevron offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Chevron phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Ask for Tammy who handles CC issues. Very nice and easy to deal with. This number is in the administrative offices.

What are the hours and when should I call?

Chevron operates the call center for this 925-842-3232 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chevron phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chevron staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Chevron is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Chevron

In summation, the best day to call Chevron is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Chevron staffs the call center well on Wednesday.

Why Customers Call Chevron

If you have time to do a bit of reading before you call Chevron, we recommend you read over some of our problem-specific articles.

Where is Chevron based?

Chevron is based in San Ramon, California, United States. The company's headquarters are located in this vibrant city, which is situated in the East Bay region of the San Francisco Bay Area. San Ramon serves as the central hub for Chevron's global operations. However, it's important to note that Chevron operates in more than 180 countries worldwide, with a significant presence in key regions like North and South America, Europe, Africa, Asia, and Oceania. This global reach allows Chevron to engage in various activities, including the exploration, production, refining, and distribution of energy resources such as oil, natural gas, and renewable energy. San Ramon remains the nucleus of Chevron's corporate management and decision-making processes.

What are Chevron's main products?

Chevron is a multinational energy corporation with a diverse portfolio of products. The company's primary focus is on the exploration, production, and refining of crude oil and natural gas. Chevron's main products include gasoline, diesel, jet fuel, and other refined petroleum products that are vital for transportation and power generation. Additionally, Chevron produces lubricants, chemicals, and additives that serve various industries, including automotive, industrial, and consumer markets. The company actively invests in renewable and alternative energy sources such as biofuels and geothermal, aiming to provide cleaner and more sustainable solutions for the future. Overall, Chevron's main products revolve around meeting the global energy demand, while also prioritizing innovation and environmental responsibility.

What is Chevron's mission or vision?

Chevron's mission is to be the global energy company most admired for its people, partnership, and performance. With a vision to be the preferred global energy provider, Chevron aims to deliver the affordable, reliable, and ever-cleaner energy essential for human progress. They strive to build lasting relationships with their partners, suppliers, customers, and communities, while focusing on responsible resource development and environmental stewardship. Chevron is committed to excellence, constantly pursuing innovative technologies and operational excellence to maximize efficiency and minimize environmental impact. Through their core values of integrity, trust, diversity, and protecting people and the environment, Chevron aims to create value for its shareholders and contribute towards a sustainable energy future.

Top Chevron customer service problems

Click the link above to get answers to just about any Chevron customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Chevron's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chevron agent. This phone number is Chevron's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 925-842-3232 include and other customer service issues. Rather than trying to call Chevron first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Chevron has 1 phone number. It's not always clear what is the best way to talk to Chevron representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Chevron. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chevron. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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