A:Press 0# every time it asks for an account number or telephone number, then keep pressing 0 until transferred.Our free phone can also navigate phone menus to get a live human at CheapTickets for you.
Q:
Does CheapTickets offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for CheapTickets below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this CheapTickets phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# every time it asks for an account number or telephone number, then keep pressing 0 until transferred
Below are some clips we've found from CheapTickets's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling CheapTicket.
Press one for English.
Your call may be recorded or monitored to train agents.
Ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our website
Select an option when you hear it.
And I'll get you to the right place for help. To cancel a booking, press one.
For help to better help you, we need to know what type of booking you have."
Excerpt from a call with CheapTickets
Tuesday, January 30, 2024 4:51 AM
They may ask you to enter information with the dial pad
"Thank you for calling CheapTicket.
Press one for English.
Your call may be recorded or monitored to train agents, ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our web site.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, press one. For help with flight
To better help you, we need to know what type of booking you have.
To get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with CheapTickets
Tuesday, February 20, 2024 7:44 PM
What are the hours and when should I call?
CheapTickets operates the call center for this 844-766-5452 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 606 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the CheapTickets call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CheapTickets phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CheapTickets staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CheapTickets is Sunday.The most busy day to call is Wednesday, which averages 77% more phone calls by comparison.Again, this is based on a sample of 606 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
No, you do not need to create an account to book on CheapTickets. We understand that convenience is important, so we offer the option to book as a guest. Simply select "Continue as Guest" on the checkout page and provide the necessary booking information. While creating an account provides benefits like faster checkouts and access to exclusive deals, it is not mandatory. However, we recommend considering it as it allows you to manage your bookings easily, save your preferences, and receive personalized offers. Creating an account is quick and simple, requiring basic information, and your personal details are treated with utmost security and privacy. Start exploring our wide range of affordable flights, hotels, and vacation packages, and enjoy hassle-free booking with or without an account.
CheapTickets accepts various payment methods to provide flexibility and convenience for its customers. When booking flights, hotels, vacation packages, or car rentals, customers can make payments using major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, CheapTickets accepts payment via PayPal, a secure and widely used online payment platform. This enables customers to easily access their funds and complete transactions. It is important to note that payment options may vary depending on the specific travel provider or service chosen. CheapTickets aims to provide multiple payment methods to accommodate varying preferences and ensure a smooth booking experience for its users.
Yes, there is typically a fee for changing or canceling a flight on CheapTickets. The specific fee amount depends on the airline and type of ticket purchased. CheapTickets acts as an intermediary between travelers and airlines, so the fees imposed are set by the airline. It's important to review the fare rules and cancellation policies before booking to understand the potential fees involved. In some cases, non-refundable tickets may not allow for any changes or refunds, while flexible tickets may offer more options for modifications. It is recommended to consider purchasing travel insurance to protect against unexpected changes or cancellations that may incur additional fees.
Click the link above to get answers to just about any CheapTickets customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CheapTickets, and their purpose. Are any of these similar to the reason you are trying to call?
Change return flight: "Yeah, I am trying to change my return flight."
- From a call lasting 17m 18s , Oct 30, 2024 5:07 PM
Information about why customers call CheapTickets is extracted from issues that customers have reported to GetHuman.
Click "Contact Us" then describe the issue you are having
As a last, sometimes only, resort- CheapTickets customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is CheapTickets's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CheapTickets agent. This phone number is CheapTickets's best phone number because 4,026 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-766-5452 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call CheapTickets first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CheapTickets has 1 phone number. It's not always clear what is the best way to talk to CheapTickets representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CheapTickets. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CheapTickets. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.