CheapTickets Customer Service

Phone Number & Contact Info

CheapTickets's Best Phone Number

844-766-5452
Toll-free·Calls Customer Service·Most popular CheapTickets number
Q:

How do I talk to a live human at CheapTickets?

A:Press 0# every time it asks for an account number or telephone number, then keep pressing 0 until transferred
Q:

Does CheapTickets offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this CheapTickets phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0# every time it asks for an account number or telephone number, then keep pressing 0 until transferred
Below are some clips we've found from CheapTickets's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling CheapTicket. Press one for English. Your call may be recorded or monitored to train agents. Ensure a quality experience, and help resolve any questions you may have. For more info on how we use call recordings, view the privacy statement on our website Select an option when you hear it. And I'll get you to the right place for help. To cancel a booking, press one. For help to better help you, we need to know what type of booking you have."
Excerpt from a call with CheapTickets
Tuesday, January 30, 2024 4:51 AM

They may ask you to enter information with the dial pad

"Thank you for calling CheapTicket. Press one for English. Your call may be recorded or monitored to train agents, ensure a quality experience, and help resolve any questions you may have. For more info on how we use call recordings, view the privacy statement on our web site. Select an option when you hear it, and I'll get you to the right place for help. To cancel a booking, press one. For help with flight
To better help you, we need to know what type of booking you have.
To get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with CheapTickets
Tuesday, February 20, 2024 7:44 PM

What are the hours and when should I call?

CheapTickets operates the call center for this 844-766-5452 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 332 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CheapTickets phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CheapTickets staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CheapTickets is Saturday. The most busy day to call is Wednesday, which averages 91% more phone calls by comparison. Again, this is based on a sample of 332 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call CheapTickets

In summation, the best day to call CheapTickets is Friday.

Why Customers Call CheapTickets

If you have time to do a bit of reading before you call CheapTickets, we recommend you read over some of our problem-specific articles.

Do I need to create an account to book on CheapTickets?

No, you do not need to create an account to book on CheapTickets. We understand that convenience is important, so we offer the option to book as a guest. Simply select "Continue as Guest" on the checkout page and provide the necessary booking information. While creating an account provides benefits like faster checkouts and access to exclusive deals, it is not mandatory. However, we recommend considering it as it allows you to manage your bookings easily, save your preferences, and receive personalized offers. Creating an account is quick and simple, requiring basic information, and your personal details are treated with utmost security and privacy. Start exploring our wide range of affordable flights, hotels, and vacation packages, and enjoy hassle-free booking with or without an account.

What payment methods does CheapTickets accept?

CheapTickets accepts various payment methods to provide flexibility and convenience for its customers. When booking flights, hotels, vacation packages, or car rentals, customers can make payments using major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, CheapTickets accepts payment via PayPal, a secure and widely used online payment platform. This enables customers to easily access their funds and complete transactions. It is important to note that payment options may vary depending on the specific travel provider or service chosen. CheapTickets aims to provide multiple payment methods to accommodate varying preferences and ensure a smooth booking experience for its users.

Is there a fee for changing or canceling my flight on CheapTickets?

Yes, there is typically a fee for changing or canceling a flight on CheapTickets. The specific fee amount depends on the airline and type of ticket purchased. CheapTickets acts as an intermediary between travelers and airlines, so the fees imposed are set by the airline. It's important to review the fare rules and cancellation policies before booking to understand the potential fees involved. In some cases, non-refundable tickets may not allow for any changes or refunds, while flexible tickets may offer more options for modifications. It is recommended to consider purchasing travel insurance to protect against unexpected changes or cancellations that may incur additional fees.

Top CheapTickets customer service problems

Click the link above to get answers to just about any CheapTickets customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CheapTickets, and their purpose. Are any of these similar to the reason you are trying to call?
Booking issues: "I've been trying to use CheapTickets app, but it's given me lots of problems and I don't have a booking number to check if my reservation went through."
- From a call lasting 7m 55s , Feb 20, 2024 7:44 PM
Concerns about booking status: "I'm calling to find out if I've actually bought a ticket and the app did not work properly."
- From a call lasting 9m 34s , Feb 20, 2024 7:18 PM
Flight booking assistance: "I'm trying to get a flight from Austin, Texas to Las Vegas."
- From a call lasting 16m 40s , Feb 19, 2024 2:29 AM
Booking a United flight: "I'm trying to book an account flight with United."
- From a call lasting 20m 3s , Feb 8, 2024 3:17 AM
Inquiring about financing flight: "She was looking for the option to finance the ticket to Africa."
- From a call lasting 5m 23s , Jan 2, 2024 2:38 AM

More CheapTickets Customer Service Contacts

There are of course other ways to contact CheapTickets customer service besides the phone. Below we list the best ones, by medium.

CheapTickets Customer Help Desk / Web Support

cheaptickets.com - Customer Service
Click "Contact Us" then describe the issue you are having
As a last, sometimes only, resort- CheapTickets customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is CheapTickets's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CheapTickets agent. This phone number is CheapTickets's best phone number because 4,026 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-766-5452 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call CheapTickets first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CheapTickets has 1 phone number. It's not always clear what is the best way to talk to CheapTickets representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CheapTickets. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CheapTickets. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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