Does Cheap Pool Products offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Cheap Pool Products below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Cheap Pool Products phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Leave a message for a call back
What are the hours and when should I call?
Cheap Pool Products operates the call center for this 800-990-8595 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Cheap Pool Products call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cheap Pool Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cheap Pool Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cheap Pool Products is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Cheap Pool Products is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cheap Pool Products staffs the call center well on Friday.
Why Customers Call Cheap Pool Products
If you have time to do a bit of reading before you call Cheap Pool Products, we recommend you read over some of our problem-specific articles.
No, pool chemicals are not included with the purchase of pool products. At Cheap Pool Products, we offer a wide range of affordable pool products such as pool covers, pumps, filters, and accessories. However, pool chemicals are sold separately to allow customers the flexibility to choose the products that best suit their specific needs. We understand that different pools require different chemical treatments, and offering chemicals separately ensures that our customers can select the right ones for their pool. We do offer a variety of pool chemicals, including chlorine, algaecides, pH balancers, and more, which can be purchased separately along with your pool products. Our goal is to provide affordable and high-quality pool products while allowing customers to customize their chemical treatments according to their pool maintenance requirements.
We offer a variety of shipping options for our pool products to cater to different needs and budgets. For domestic orders, we provide standard ground shipping, which typically takes 5-7 business days to arrive. This method is the most economical for smaller items. We also offer expedited shipping options such as 2-day and overnight delivery for those who require faster delivery. The cost of shipping depends on the weight, size, and destination of the package. To determine the exact shipping cost for your order, simply add the desired items to your cart and proceed to checkout. Our system will calculate the shipping cost based on your specific order details. Rest assured, we strive to provide affordable and reliable shipping solutions to ensure your pool products reach you promptly and safely.
Our return policy for pool products is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 30 days for a full refund. The returned item must be in its original condition, unused, and with all original packaging and tags intact. Exceptions to this policy include custom-made or special order items, which cannot be returned unless they are defective or damaged. To initiate a return, please contact our customer service team, who will guide you through the process and provide you with a return authorization number. We strive to process all returns quickly, typically within 7-10 business days. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs, unless the item is defective or damaged. We recommend using a traceable shipping method to ensure the safe arrival of your returned item.
Click the link above to get answers to just about any Cheap Pool Products customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Cheap Pool Products Customer Service Contacts
There are of course other ways to contact Cheap Pool Products customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cheap Pool Products will reply our your email.
Cheap Pool Products Customer Help Desk / Web Support
As a last, sometimes only, resort- Cheap Pool Products customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Cheap Pool Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cheap Pool Products agent. This phone number is Cheap Pool Products's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-990-8595 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Cheap Pool Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Cheap Pool Products has 1 phone number. It's not always clear what is the best way to talk to Cheap Pool Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cheap Pool Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cheap Pool Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.