Ceridian Dayforce Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Ceridian Dayforce?
A:Press 1 at the first menu. Press 1 for English. Then press *. You must put in your member ID & password to speak to someone. You can also use our free service that can talk to Ceridian Dayforce for you and report back. Q:
Does Ceridian Dayforce offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Ceridian Dayforce below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Ceridian Dayforce phone number to document the phone system.
Here is how our research team describes the way the Ceridian Dayforce phone system greets you: Customer service and support, press 1. Sales questions, press 2. All other questions, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at the first menu. Press 1 for English. Then press *. You must put in your member ID & password to speak to someone.
Below are some clips we've found from Ceridian Dayforce's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Ceridian.
The leading provider of end to end human capital management solutions.
For customer service and support, please press one.
For sales questions about Ceridian's full suite of human capital management solutions, please press two.
For Thank you for calling Ceridian HCM.
You have reached the Dayforce product support line.
Dayforce."
Excerpt from a call with Ceridian Dayforce
Tuesday, January 2, 2024 8:20 PM
They may ask you to enter information with the dial pad
"Thank you for calling Dayforce.
The leading provider of end to end human capital management solutions.
For customer service and support, please press one.
For sales questions about Thank you for calling the Dayforce product support line.
Press one for English.
Please enter your unique user ID followed by the pound sign."
Excerpt from a call with Ceridian Dayforce
Monday, July 22, 2024 2:27 PM
The first phone menu
"Thank you for calling Dayforce.
The leading provider of end to end human capital management solutions.
For customer service and support, please press one.
For sales questions about Dayforce full suite of human capital management solutions, please press two."
Excerpt from a call with Ceridian Dayforce
Tuesday, June 18, 2024 5:13 PM
What are the hours and when should I call?
Ceridian Dayforce operates the call center for this 800-729-7655 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 376 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Ceridian Dayforce call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ceridian Dayforce phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ceridian Dayforce staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ceridian Dayforce is Sunday. The most busy day to call is Friday, which averages 344% more phone calls by comparison. Again, this is based on a sample of 376 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Wed
- Thu
- Fri
- Busiest
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
The best time to call Ceridian Dayforce
In summation, the best day to call Ceridian Dayforce is Thursday.
Why Customers Call Ceridian Dayforce
If you have time to do a bit of reading before you call Ceridian Dayforce, we recommend you read over some of our problem-specific articles.
What benefits are offered through Ceridian Benefit Svcs?
Ceridian Benefit Svcs offers a comprehensive range of benefits to enhance the overall well-being of employees. Our offerings include health insurance plans, dental and vision coverage, life and disability insurance, flexible spending accounts (FSA), and retirement savings programs such as 401(k) plans. Additionally, we provide a variety of employee assistance programs (EAP) to support mental health and wellness. Ceridian Benefit Svcs believes in promoting work-life balance and offers paid time off, including vacation, holidays, and sick leave. We also facilitate pre-tax commuter benefits and educational assistance programs. With a focus on employee satisfaction and financial security, our benefits cater to the diverse needs of individuals and aim to provide peace of mind for our clients and their employees.
Top Ceridian Dayforce customer service problems
Click the link above to get answers to just about any Ceridian Dayforce customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Ceridian Dayforce Customer Service Contacts
There are of course other ways to contact Ceridian Dayforce customer service besides the phone. Below we list the best ones, by medium.
Ceridian Dayforce Customer Help Desk / Web Support
As a last, sometimes only, resort- Ceridian Dayforce customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Ceridian Dayforce's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ceridian Dayforce agent. This phone number is Ceridian Dayforce's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-729-7655 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Ceridian Dayforce first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Ceridian Dayforce has 1 phone number. It's not always clear what is the best way to talk to Ceridian Dayforce representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ceridian Dayforce. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ceridian Dayforce. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.