Central Mortgage Company Customer Service

Phone Number & Contact Info

Central Mortgage Company's Best Phone Number

800-366-2132
Toll-free·Calls Customer Service·Most popular Central Mortgage Company number
Q:

How do I talk to a live human at Central Mortgage Company?

A:Press 7 at first menu, 2 on second menu
Q:

Does Central Mortgage Company offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm CST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Central Mortgage Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 7 at first menu, 2 on second menu

What are the hours and when should I call?

Central Mortgage Company operates the call center for this 800-366-2132 phone number Mon-Fri 8am-5pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Central Mortgage Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Central Mortgage Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Central Mortgage Company is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Central Mortgage Company

In summation, the best day to call Central Mortgage Company is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Central Mortgage Company staffs the call center well on Thursday.

Why Customers Call Central Mortgage Company

If you have time to do a bit of reading before you call Central Mortgage Company, we recommend you read over some of our problem-specific articles.

What are the different mortgage options offered by Central Mortgage Company?

Central Mortgage Company offers a variety of mortgage options to suit the diverse needs of our customers. We understand that everyone's financial situation is different, and therefore we provide several options. Our mortgage options include fixed-rate mortgages, adjustable-rate mortgages (ARM), jumbo loans, FHA loans, and VA loans. With our fixed-rate mortgages, customers can lock in a stable interest rate for the entire loan term. Alternatively, our adjustable-rate mortgages offer a lower initial interest rate that can change over time based on market conditions. Jumbo loans are available for customers requiring higher loan amounts, while FHA loans provide a flexible solution for first-time homebuyers with a low down payment requirement. Lastly, our VA loans are designed to assist eligible veterans and active-duty military personnel achieve homeownership with exclusive benefits. At Central Mortgage Company, we aim to provide a range of mortgage options to help our customers find the right fit for their unique circumstances.

Can I refinance my existing mortgage with Central Mortgage Company?

Yes, Central Mortgage Company offers refinancing options for existing mortgages. Whether you want to lower your interest rate, shorten your loan term, or change from an adjustable-rate mortgage to a fixed-rate mortgage, we can help you with the refinancing process. Our team of experts will guide you through the application process, review your financial situation, and assess your eligibility for refinancing. We offer competitive rates and flexible terms to suit your needs. Refinancing with Central Mortgage Company can potentially lead to lower monthly payments and overall savings. Contact us today to explore the refinancing options available to you and start the process of refinancing your existing mortgage.

What fees are associated with obtaining a mortgage from Central Mortgage Company?

At Central Mortgage Company, we strive to make the mortgage process as transparent as possible. We understand that fees can be a concern for potential borrowers, which is why we aim to provide clarity upfront. The fees associated with obtaining a mortgage from Central Mortgage Company typically include an application fee, appraisal fee, credit report fee, and closing costs. These fees may vary depending on factors such as loan type, property value, and individual circumstances. However, we are committed to providing competitive rates and offer various programs to assist with down payments and closing costs. Our knowledgeable mortgage specialists are always available to discuss specific fees and help borrowers navigate through the process with ease. We value transparency and are dedicated to supporting our customers every step of the way.

Top Central Mortgage Company customer service problems

Click the link above to get answers to just about any Central Mortgage Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Central Mortgage Company Customer Service Contacts

There are of course other ways to contact Central Mortgage Company customer service besides the phone. Below we list the best ones, by medium.

Central Mortgage Company Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Central Mortgage Company will reply our your email.

Conclusion and closing notes

This is Central Mortgage Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Central Mortgage Company agent. This phone number is Central Mortgage Company's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-366-2132 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Central Mortgage Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Central Mortgage Company has 1 phone number. It's not always clear what is the best way to talk to Central Mortgage Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Central Mortgage Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Central Mortgage Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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