Centerpoint Energy Customer Service Phone Number

Hold time now: 7 mins (avg 4)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Centerpoint Energy phone number (it's ranked #3). Most customers call 866-275-5252 for support: Click here for best option

Other customers got on the phone recently because:

We need to figure out our bill pay if we owe anything we haven’t been able to pay we ha...
Power is out at ***** Shirebrook Drive Sugar Land *****
WE currently pay our monthly payment to CP Energy through an auto withdrawal our bank...
new customer. setup account and auto pay in december Was sent to credit department. to...
Money has been withdrawn from my account, amount ***. I did not request an order. I con...
I want to change my water heater. I would like someone to contact me to see what the c...
Can not access account online
Transformer has blown. No power **** block of Joe Annie Street
Paid **.** dollars on my bill need to put the rest on next month's bill
I am writing regarding over grown vines on the CenterPoint pole situated on the CP ease...
Digco came out to fix a main and came into my yard and fixed a leak. waiting for tech t...
Vectren-Centerpoint Merger*Inbox*x**James Oudkirk ******@***.com***:** PM (* minutes ag...
I need to please speak to a supervisor or anyone who can help please I am with out ligh...

Help me with my issue

Centerpoint Energy Customer Service Phone Number 800-376-9663 - Info & Statistics

Phone number to dial800-376-9663
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial1:45pm
Navigate phone maze to a humanDirect to human
Average wait4
Current wait7
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication94%
Quality of help90%
Customer votes710
Best phone number866-275-5252
Information last updatedThu Jan 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Centerpoint Energy's 800-376-9663 Customer Service Number

This Centerpoint Energy phone number is ranked #3 out of 4 because 8,442 Centerpoint Energy customers tried our tools and information and gave us feedback after they called. The reason customers call 800-376-9663 is to reach the Centerpoint Energy Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Centerpoint Energy has call center locations in Texas and you can call during their open hours Mon-Fri 7am-7pm EST. Centerpoint Energy has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-376-9663 and ways to call or contact Centerpoint Energy with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Centerpoint Energy

Calling Centerpoint Energy at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Centerpoint Energy Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Centerpoint Energy's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Centerpoint Energy in General

While 800-376-9663 is Centerpoint Energy's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-275-5252 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Centerpoint Energy help by calling them, is that other customers give their customer support at this number a 94% score for their communication skills and a 90% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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