Customer Service

Phone Number & Contact Info's Best Phone Number

Toll-free·Calls Customer Service·Most popular number

How do I talk to a live human at

A:Calling this number should go right to a real human being

Does offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated? Customer Phone Numbers


Toll-free · 24 hours, 7 days · Calling this number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this number should go right to a real human being
Below are some clips we've found from's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling CarollWright Gifts. Your call may be recorded for quality assurance. To best meet your needs, please select from the following options. To place an order or for customer service assistance, on an existing order, returns, shipments, or our products, please press one. For account information or to make a payment, please press All of our agents are currently busy helping other callers. Please hold, and your call will be answered as soon as possible."
Excerpt from a call with
Monday, January 15, 2024 5:16 PM

They may need the phone number on your account

"Great. I can help you make a payment. Please note, by making a payment in this automated system, you can avoid the three dollar fee that is charged when paying with an agent as well as extended hold times in our payment center due to adjustments for the health and safety of our employees. If you have your account number, say account number. If you have your phone number, say phone number.
If you don't have any of this information, say unavailable.
Please say or enter the phone number I can use to look up your account beginning with the area code."
Excerpt from a call with
Wednesday, April 24, 2024 4:11 PM

They may ask your reason for calling (instead of a menu)

"Thank you for calling Carol Wright Gifts. How can I help you?"
Excerpt from a call with
Monday, June 10, 2024 8:10 PM

They may ask you to enter information with the dial pad

"Thank you for calling CarollWright Gifts. Your call may be recorded for quality assurance. Please enter the first ten digit of your account number which can be found on the upper right hand corner of your statement."
Excerpt from a call with
Sunday, April 28, 2024 8:54 PM

The first phone menu

"Thank you for calling CarollWright Gifts. Your call may be recorded for quality assurance. To best meet your needs, please select from the following options.
To place an order or for customer service assistance on an existing order, returns, shipments, or our products, please press one.
For account information or to make a payment, please press two.
For all other questions, please press four."
Excerpt from a call with
Monday, January 15, 2024 5:11 PM
In fact, much of this information on this page is superfluous because this phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call? operates the call center for this 800-267-5750 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 249 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call is Sunday. The most busy day to call is Tuesday, which averages 118% more phone calls by comparison. Again, this is based on a sample of 249 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call

Below is a sample of recent calls to, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry: "I'm inquiring about my bill."
- From a call lasting 4m , Jun 10, 2024 8:10 PM
Paying bill with Visa: "Okay. I have my Visa card. That's okay?"
- From a call lasting 7m 28s , May 24, 2024 11:05 PM
Reorder: "I would like to place a reorder."
- From a call lasting 1m 35s , May 22, 2024 9:02 PM
Checking order status: "Is there any update on the status of my order?"
- From a call lasting 2m 40s , May 16, 2024 1:55 PM
Order inquiry: "Calling about a partial order."
- From a call lasting 2m 34s , May 15, 2024 3:48 PM
Request catalog: "I ordered a catalog two months ago but still haven't received it."
- From a call lasting 3m 19s , May 14, 2024 4:50 PM
Order inquiry for pajama set: "I ordered a pajama set about a month and a half ago and still have not received it."
- From a call lasting 15m 13s , May 8, 2024 4:18 PM
Billing inquiry: "Can I talk to someone about my bill?"
- From a call lasting 3m 9s , Apr 23, 2024 7:48 PM
Making payment with credit card: "Make a payment with my credit card for ten dollars."
- From a call lasting 3m 46s , Apr 5, 2024 10:45 PM
Requesting catalog: "Can I please request a catalog to be sent to my address?"
- From a call lasting 47s , Mar 20, 2024 8:57 PM

More Customer Service Contacts

There are of course other ways to contact customer service besides the phone. Below we list the best ones, by medium. Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, provides this option. Customer Help Desk / Web Support - Customer Service
Online customer service submission form
As a last, sometimes only, resort- customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-267-5750 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, has 2 phone numbers. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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