CareFirst Phone Number

Call CareFirst customer service faster with GetHuman

Customer service
Current Wait: 5 mins (2m avg)
Hours: Mon-Fri 7am-6pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Operator" during the voice automated system.

Reasons customers like you called recently

Need ID number so I can set up acct online
Hi, my name is Devory G. and I would to reveiw claims for member. Please reply to me as...
How can I change the name that appears on my sons card?
See more recent reasons for calling

Help me with my issue

Customer Number 877-691-5856 - by the Numbers

Phone number to dial877-691-5856
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm EST
Best time to dial2:15pm
Navigate phone maze to a humanSay "Operator" during the voice automated system.
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help89%
Customer votes467
Information last updatedMon Jan 30 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

CareFirst's Best Toll-Free/800 Customer Phone Number

This is CareFirst's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CareFirst agent. This phone number is CareFirst's Best Phone Number because 3,420 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-691-5856 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call CareFirst first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CareFirst has 2 phone numbers. It's not always clear what is the best way to talk to CareFirst representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CareFirst - by phone or otherwise

While 877-691-5856 is CareFirst's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CareFirst customers, is by calling their 800-321-3497 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-321-3497 for Customer Service. If you think this information is inaccurate or know of other ways to contact CareFirst please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CareFirst.

What is GetHuman's Relationship to CareFirst?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CareFirst. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amazon Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amazon or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CareFirst Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All CareFirst contacts
CareFirst Phone NumberBEST
CareFirst Help Desk
General customer information

Other Toll-free & Customer Numbers

Customer Service800-321-3497

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