CareFirst Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about CareFirst customer service, archive #1. It includes a selection of 1 issue(s) reported May 3, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Good afternoon,
This is John N. Chambarlis, DDS. I have been attempting to contact Carefirst for three days, spending 3 to 4 hours on hold. Unfortunately, I cannot dedicate that much time to being on hold as I also run a dental office attending to patients. I recently received a denied claim for a patient citing that I am not in-network, when in fact, I am. How can this issue be resolved? It is not acceptable to spend hours on hold, especially when it impacts the quality of care for my patients. Please reach out to me at [redacted]. Thank you.
Reported by GetHuman8341723 on Wednesday, May 3, 2023 5:07 PM
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