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Cable One Customer Service

Phone Number & Contact Info

Cable One's Best Phone Number

877-692-2253
Toll-free·Calls New Customer Concierge·Most popular Cable One number
Q:

How do I talk to a live human at Cable One?

A:Calling this Cable One number should go right to a real human being
Q:

Does Cable One offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Cable One Customer Phone Numbers

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Cable One phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Cable One number should go right to a real human being
In fact, much of this information on this page is superfluous because this Cable One phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Cable One operates the call center for this 877-692-2253 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 395 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cable One phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cable One staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cable One is Friday. The most busy day to call is Monday. Again, this is based on a sample of 395 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Cable One

In summation, the best day to call Cable One is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cable One staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Cable One

If you have time to do a bit of reading before you call Cable One, we recommend you read over some of our problem-specific articles.

What is the cancellation policy for Cable One services?

The cancellation policy for Cable One services allows customers to cancel their subscription at any time. Cable One does not require long-term contracts or impose cancellation fees. This flexible policy enables customers to have complete control over their subscription and make changes as needed. To cancel Cable One services, customers can simply contact customer support through phone or chat and request the cancellation. Additionally, customers have the option to return any Cable One equipment they possess. However, it is important to note that prorated charges may apply if the cancellation occurs before the end of the billing cycle. Overall, Cable One aims to provide a hassle-free cancellation experience for their customers, ensuring maximum convenience and satisfaction.

What packages or plans does Cable One offer?

Cable One offers a range of packages and plans tailored to suit various entertainment needs. Customers can choose from a selection of high-speed internet plans, standalone cable TV packages, and bundled services. The internet plans include different speeds and data allowances, ensuring options for light to heavy internet users. For cable TV, customers can opt for basic, expanded, or premium packages, with various channel lineups available. Additionally, Cable One offers bundled plans that combine internet, cable TV, and telephone services at reduced rates. These bundles provide convenience and savings for those seeking multiple services. Whether it's fast internet, extensive TV options, or comprehensive bundles, Cable One aims to offer a variety of packages to meet each customer's unique preferences and requirements.

Is there a contract or early termination fee for Cable One services?

No, Cable One does not require an annual contract or impose early termination fees for its services. The company operates on a month-to-month basis, allowing customers the flexibility to cancel or modify their subscription without any penalties. This policy reflects Cable One's commitment to providing hassle-free services to its customers. Whether you choose their internet, TV, or phone services, you can subscribe with peace of mind, knowing that you are not bound by a long-term contract. Cable One focuses on delivering reliable and high-quality services while prioritizing customer satisfaction. With this no-contract approach, you have the freedom to make changes to your subscription as per your needs, making Cable One a convenient and customer-centric choice for your entertainment and communication needs.

Top Cable One customer service problems

Click the link above to get answers to just about any Cable One customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Cable One Customer Service Contacts

There are of course other ways to contact Cable One customer service besides the phone. Below we list the best ones, by medium.

Cable One Customer Help Desk / Web Support

support.cableone.net - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Cable One customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Cable One's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cable One agent. This phone number is Cable One's best phone number because 2,370 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-692-2253 include and other customer service issues. Rather than trying to call Cable One first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Cable One has 2 phone numbers. It's not always clear what is the best way to talk to Cable One representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cable One. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cable One. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare Cable One Customer Service

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