Cabela's Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Cabela's?
A:Calling this Cabela's number should go right to a real human being. You can also use our free service that can talk to Cabela's for you and report back. Q:
Does Cabela's offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Cabela's below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Cabela's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Cabela's number should go right to a real human being
Below are some clips we've found from Cabela's's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Cabela's.
To check the balance of a gift card, please press one.
To place a new order, press two. For information on returning an item, press three."
Excerpt from a call with Cabela's
Friday, March 1, 2024 3:44 AM
The first phone menu
"Thank you for calling Cabela's.
To check the balance of a gift card, please press one.
To place a new order, press two.
For information on returning an item, press three.
If you are calling about your Club credit card, press four.
Otherwise, to speak to a customer service outfitter, please press zero or stay on the line."
Excerpt from a call with Cabela's
Thursday, June 13, 2024 4:22 PM
In fact, much of this information on this page is superfluous because this Cabela's phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Cabela's operates the call center for this 800-237-4444 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Cabela's call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cabela's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cabela's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cabela's is Friday. The most busy day to call is Thursday, which averages 215% more phone calls by comparison. Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Mon
- Tue
- Wed
- Thu
- Busiest
- Fri
- Quietest
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call Cabela's
In summation, the best day to call Cabela's is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cabela's staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Cabela's
If you have time to do a bit of reading before you call Cabela's, we recommend you read over some of our problem-specific articles.
What is Cabela's return policy?
Cabela's return policy allows customers to return most products within 90 days of purchase for a full refund or exchange. The item should be unused, in original condition, and accompanied by the original receipt or packing slip. However, firearms, ammunition, and gas-powered items have different return guidelines. Firearms must be returned to the store within 30 days for a refund or replacement. Customers may also return online purchases by mail or in-store. Returns by mail should include a completed return form. Additionally, shipping charges are usually non-refundable, except for defective items or order errors. Cabela's strives to provide hassle-free returns, ensuring customer satisfaction and flexibility. For more detailed information, customers can visit the "Return Policy" section on Cabela's website.
What is the warranty for Cabela's products?
Cabela's offers a comprehensive warranty for their products to assure customer satisfaction. The warranty duration may vary depending on the type of product purchased. Most Cabela's branded items are backed with a lifetime warranty against defects in materials and workmanship. This means that if any manufacturing flaw or faulty material is found, customers are eligible for repairs or replacements. However, certain products like electronics, ammunition, and some outerwear have specific warranty periods mentioned during purchase. Customers should retain their receipt as proof of purchase to avail warranty services. Cabela's exceptional commitment to quality guarantees that customers can confidently shop their wide range of products, knowing that their purchases are protected and support will be provided if needed.
What is Cabela's price match policy?
Cabela's offers a price match policy to ensure customer satisfaction. If you find a lower advertised price from a competitor within 30 days of your purchase, Cabela's will match the price. The item must be identical and in stock at both Cabela's and the competitor. The price match is applicable to regular, sale, and clearance merchandise. To request a price match, simply bring the advertisement or proof of the lower price to a Cabela's store or contact their customer service. Additionally, online purchases can be price matched by contacting customer service within 30 days of purchase. Cabela's price match policy strives to provide customers with the best value and ensures that you won't find a better deal elsewhere.
Top Cabela's customer service problems
Click the link above to get answers to just about any Cabela's customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Cabela's, and their purpose. Are any of these similar to the reason you are trying to call?
Gift card balance inquiry: "I entered the gift card number in the checkout, and it took the fifty dollars off, but then it kinda kicked me out and now the gift card says it's zero dollars."- From a call lasting 8m 53s , Jul 15, 2024 12:08 PM
Damaged canopy parts: "I bought a canopy in the spring and some of the rails are bent pretty bad, making it impossible to put the top on."- From a call lasting 3m 24s , Jul 11, 2024 12:50 PM
Inquiring about magazine: "Did you hear me? Okay. I have a question for you."- From a call lasting 3m 13s , Jun 14, 2024 1:22 AM
Asking to hold order: "My daughter ordered an item and she will not be back until the twenty seventh of June, she was wondering if you could hold on to that order until then."- From a call lasting 7m 58s , Jun 13, 2024 4:22 PM
Catalog not received: "I requested a catalog about a month ago but haven't received it yet."- From a call lasting 1m 33s , Apr 5, 2024 6:46 PM
Request for catalog: "I'd like to have a catalog sent to me, summer catalog."- From a call lasting 4m 13s , Mar 1, 2024 10:09 PM
More Cabela's Customer Service Contacts
There are of course other ways to contact Cabela's customer service besides the phone. Below we list the best ones, by medium.
Cabela's Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Cabela's provides this option.
Cabela's Customer Help Desk / Web Support
As a last, sometimes only, resort- Cabela's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Cabela's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cabela's agent. This phone number is Cabela's's best phone number because 3,258 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-237-4444 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Cabela's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Cabela's has 1 phone number. It's not always clear what is the best way to talk to Cabela's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cabela's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cabela's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.