CVS.com Customer Service Phone Number

800-499-0214
Hold time now: 2 mins (avg 2)
Best time to call: 1:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular CVS.com phone number (it's ranked #2). Most customers call 888-607-4287 for support: Click here for best option

Other customers got on the phone recently because:

Drug shortages on Sodium Chloride for months back-ordered, shortages were first reporte...
Trying to refill a prescription no one’s answering the phone
Hi I came to pick up my cvs prescriptions that were sent over electronically * days ago...
Need help with prescription under wrong name, need to transfer it to my new account wit...
I need to be able to manage my sons accounts. I can’t do it on line or at a store.
I have new Rx group can't get in to store how can I get my card to you or can I put Rx...
I received the wrong order. I ordered hair color and received * tubes of Voltran.
I need a rapid test for COVID.
Want pharmacy phone calls and text reminders stopped, can't do it in my online account...
Being told no refill until tomorrow, it will be ** days exactly but the pharmacy says...
Cancer meds: I need a refill
I need to change my email address and phone number
Missed your call regarding records for my COVID vaccine please call me back*Thank you
Cannot access my Covid vaccine records at care.cvs.com keep sending OTP to my Gmail acc...

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CVS.com Customer Service Phone Number 800-499-0214 - Info & Statistics

Phone number to dial800-499-0214
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-11pm, Sat 8:30am-5pm EST
Best time to dial1:15pm
Navigate phone maze to a humanDirect to human
Average wait2
Current wait2
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or email
Quality of communication84%
Quality of help84%
Customer votes405
Best phone number888-607-4287
Information last updatedTue Jan 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

CVS.com's 800-499-0214 Customer Service Number

This CVS.com phone number is ranked #2 out of 2 because 11,148 CVS.com customers tried our tools and information and gave us feedback after they called. The reason customers call 800-499-0214 is to reach the CVS.com Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, CVS.com has call center locations in null and you can call during their open hours Mon-Fri 8am-11pm, Sat 8:30am-5pm EST. CVS.com has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-499-0214 and ways to call or contact CVS.com with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CVS.com

Calling CVS.com at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CVS.com Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CVS.com's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting CVS.com in General

While 800-499-0214 is CVS.com's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-607-4287 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CVS.com help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

CVS.com Contact Info

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Customer Service888-607-4287

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