CVS.com Customer Service Phone Number

800-499-0214
Hold time now: 7 mins (avg 4)
Best time to call: 2:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular CVS.com phone number (it's ranked #2). Most customers call 888-607-4287 for support: Click here for best option

Other customers got on the phone recently because:

I just received a wrong order. The packing slip is correct but there are NO CORRECT IT...
I am trying to cancel carepass with no results
I cannot cancel carepass...have followed all instructions with no results
When are the CVS Pharmacy workers going to get the covid-** vaccine? I'm a concerned cu...
Update shipping address on existing order.
call back for lousey service at your shop, my number is *** *** ****
Fix pricing error with online order
Need tel. number on file as my CVS password.*Store did not recognize the tel. numbers I...
CVS store did not have the passwords I offered as tel. numbers and suggested I contact...
I need to make an address change and cant find a way to do it and phone system held me...
I canceled my carepass account a while ago due to the fact when I signed up they told m...
I need to report an issue with the way I was treated when I went into the store last ni...
Trying to create an account online and no password that I have entered following direct...
Trying TO CANCEL MY CAREPASS, AND NO MATTER WHAT I DO .It doesn't work* hOW DO I DO THIS?

Help me with my issue

CVS.com Customer Service Phone Number 800-499-0214 - Info & Statistics

Phone number to dial800-499-0214
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-11pm, Sat 8:30am-5pm EST
Best time to dial2:30pm
Navigate phone maze to a humanDirect to human
Average wait4
Current wait7
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or email
Quality of communication83%
Quality of help83%
Customer votes403
Best phone number888-607-4287
Information last updatedSun Jan 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

CVS.com's 800-499-0214 Customer Service Number

This CVS.com phone number is ranked #2 out of 2 because 11,148 CVS.com customers tried our tools and information and gave us feedback after they called. The reason customers call 800-499-0214 is to reach the CVS.com Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, CVS.com has call center locations in null and you can call during their open hours Mon-Fri 8am-11pm, Sat 8:30am-5pm EST. CVS.com has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-499-0214 and ways to call or contact CVS.com with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CVS.com

Calling CVS.com at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CVS.com Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CVS.com's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting CVS.com in General

While 800-499-0214 is CVS.com's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-607-4287 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CVS.com help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

CVS.com Contact Info

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Customer Service888-607-4287

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