Does CMFG Life Insurance offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for CMFG Life Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this CMFG Life Insurance phone number to document the phone system.
Here is how our research team describes the way the CMFG Life Insurance phone system greets you: True Stage - if you know your party's extension, just say "extension." Otherwise, how can I help you today?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Below are some clips we've found from CMFG Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling TruStage.
I am a virtual agent that understands complete sentences.
To ensure your quality experience, this call will be recorded.
If you know your party's seven digit extension, please just say extension."
Excerpt from a call with CMFG Life Insurance
Monday, January 22, 2024 9:41 PM
What are the hours and when should I call?
CMFG Life Insurance operates the call center for this 800-356-2644 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the CMFG Life Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CMFG Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CMFG Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CMFG Life Insurance is Monday.The most busy day to call is Tuesday, which averages 256% more phone calls by comparison.Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call CMFG Life Insurance is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CMFG Life Insurance staffs the call center well on Monday.
Why Customers Call CMFG Life Insurance
If you have time to do a bit of reading before you call CMFG Life Insurance, we recommend you read over some of our problem-specific articles.
CMFG Life Insurance is a leading provider of insurance solutions for individuals and their families. As a subsidiary of CUNA Mutual Group, a trusted financial services organization, CMFG Life Insurance aims to provide reliable protection, financial stability, and peace of mind to its policyholders. With a focus on customer satisfaction and long-term relationships, CMFG offers a wide range of life insurance products tailored to meet diverse needs, including term life, whole life, and universal life policies. These policies provide financial support in times of loss or hardship, helping policyholders protect their loved ones and secure their future. With a strong commitment to excellence, reliability, and financial strength, CMFG Life Insurance is dedicated to helping individuals plan for uncertainties and achieve financial security.
No, the premiums for CMFG Life Insurance policies are typically not tax-deductible. Life insurance premiums are considered personal expenses and do not qualify as deductible expenses under the tax code. However, the death benefit received by the beneficiary upon the policyholder's death is generally not subject to income tax. It's important to consult with a qualified tax advisor or accountant for personalized advice related to your specific tax situation.
CMFG Life Insurance offers a range of life insurance policies to meet varying needs and preferences. Their offerings include term life insurance, which provides coverage for a specific period of time, typically 10, 15, 20, or 30 years. They also offer whole life insurance, which provides lifelong coverage and includes a cash value component that grows over time. Additionally, CMFG offers universal life insurance, which provides flexible coverage and allows policyholders to adjust their premium payments and death benefit amount. For those seeking a simplified application process, CMFG offers guaranteed issue whole life insurance, which ensures acceptance without any health questions or medical exams. With these diverse options, CMFG Life Insurance aims to provide individuals with the policies that best suit their financial protection needs.
Click the link above to get answers to just about any CMFG Life Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CMFG Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about policy details: "I am calling regarding a policy for my late grandfather."
- From a call lasting 10m 47s , Dec 3, 2024 3:47 PM
Seeking legal advice: "I did wanna call and get some, like, legal advice."
- From a call lasting 5m 24s , Nov 12, 2024 10:51 PM
Account payment inquiry: "I need to make sure that that's not something you see if it's the same or different."
- From a call lasting 10m 50s , Sep 3, 2024 2:14 PM
Check insurance policy status: "I was trying to find out about this insurance policy and what's covered."
- From a call lasting 20m 7s , Aug 27, 2024 4:37 PM
Policy coverage inquiry: "I will calling to find out if I am continuing on the same policy that I have currently."
- From a call lasting 12m 34s , Mar 27, 2024 2:07 PM
Inquiring about insurance policy: "I need to find out about our insurance policy."
- From a call lasting 5m 48s , Feb 23, 2024 4:32 PM
Filing life insurance claim: "Hi, Jill. My name is Sharon Walker, and I'm the spouse of deceased trying to get my claim and everything taken care of."
- From a call lasting 12m 15s , Jan 22, 2024 9:41 PM
Information about why customers call CMFG Life Insurance is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- CMFG Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is CMFG Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CMFG Life Insurance agent. This phone number is CMFG Life Insurance's best phone number because 9,768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-356-2644 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call CMFG Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CMFG Life Insurance has 1 phone number. It's not always clear what is the best way to talk to CMFG Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CMFG Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CMFG Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.