CMFG Life Insurance Customer Service

Phone Number & Contact Info

CMFG Life Insurance's Best Phone Number

800-356-2644
Toll-free·Calls Customer Service·Most popular CMFG Life Insurance number
Q:

How do I talk to a live human at CMFG Life Insurance?

A:Repeat "Representative" until you are transferred.
Q:

Does CMFG Life Insurance offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this CMFG Life Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative" until you are transferred.
Here is how our research team describes the way the CMFG Life Insurance phone system greets you: True Stage - if you know your party's extension, just say "extension." Otherwise, how can I help you today?
Below are some clips we've found from CMFG Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling TruStage. I am a virtual agent that understands complete sentences. To ensure your quality experience, this call will be recorded. If you know your party's seven digit extension, please just say extension."
Excerpt from a call with CMFG Life Insurance
Monday, January 22, 2024 9:41 PM

What are the hours and when should I call?

CMFG Life Insurance operates the call center for this 800-356-2644 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,628 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CMFG Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CMFG Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call CMFG Life Insurance is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 1,628 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call CMFG Life Insurance

In summation, the best day to call CMFG Life Insurance is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this CMFG Life Insurance number, but it is also the day with the shortest hold times.

Why Customers Call CMFG Life Insurance

If you have time to do a bit of reading before you call CMFG Life Insurance, we recommend you read over some of our problem-specific articles.

What is CMFG Life Insurance?

CMFG Life Insurance is a leading provider of insurance solutions for individuals and their families. As a subsidiary of CUNA Mutual Group, a trusted financial services organization, CMFG Life Insurance aims to provide reliable protection, financial stability, and peace of mind to its policyholders. With a focus on customer satisfaction and long-term relationships, CMFG offers a wide range of life insurance products tailored to meet diverse needs, including term life, whole life, and universal life policies. These policies provide financial support in times of loss or hardship, helping policyholders protect their loved ones and secure their future. With a strong commitment to excellence, reliability, and financial strength, CMFG Life Insurance is dedicated to helping individuals plan for uncertainties and achieve financial security.

Are the premiums for CMFG Life Insurance policies tax-deductible?

No, the premiums for CMFG Life Insurance policies are typically not tax-deductible. Life insurance premiums are considered personal expenses and do not qualify as deductible expenses under the tax code. However, the death benefit received by the beneficiary upon the policyholder's death is generally not subject to income tax. It's important to consult with a qualified tax advisor or accountant for personalized advice related to your specific tax situation.

What types of life insurance policies does CMFG offer?

CMFG Life Insurance offers a range of life insurance policies to meet varying needs and preferences. Their offerings include term life insurance, which provides coverage for a specific period of time, typically 10, 15, 20, or 30 years. They also offer whole life insurance, which provides lifelong coverage and includes a cash value component that grows over time. Additionally, CMFG offers universal life insurance, which provides flexible coverage and allows policyholders to adjust their premium payments and death benefit amount. For those seeking a simplified application process, CMFG offers guaranteed issue whole life insurance, which ensures acceptance without any health questions or medical exams. With these diverse options, CMFG Life Insurance aims to provide individuals with the policies that best suit their financial protection needs.

Top CMFG Life Insurance customer service problems

Click the link above to get answers to just about any CMFG Life Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CMFG Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Policy coverage inquiry: "I will calling to find out if I am continuing on the same policy that I have currently."
- From a call lasting 12m 34s , Mar 27, 2024 2:07 PM
Inquiring about insurance policy: "I need to find out about our insurance policy."
- From a call lasting 5m 48s , Feb 23, 2024 4:32 PM
Filing life insurance claim: "Hi, Jill. My name is Sharon Walker, and I'm the spouse of deceased trying to get my claim and everything taken care of."
- From a call lasting 12m 15s , Jan 22, 2024 9:41 PM

More CMFG Life Insurance Customer Service Contacts

There are of course other ways to contact CMFG Life Insurance customer service besides the phone. Below we list the best ones, by medium.

CMFG Life Insurance Customer Help Desk / Web Support

cunamutual.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- CMFG Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is CMFG Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CMFG Life Insurance agent. This phone number is CMFG Life Insurance's best phone number because 9,768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-356-2644 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call CMFG Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CMFG Life Insurance has 1 phone number. It's not always clear what is the best way to talk to CMFG Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for CMFG Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CMFG Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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