CIGNA Member Services Phone Number

Hold time now: 23 mins (avg 7)
Best time to call: 2pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for Members, Goes into Queue
CIGNA's #1 Phone Number

Other customers got on the phone recently because:

Hi my name is Angela Harris I am calling concerning my appeal for the prescriptions Xyr...
I am in the appeals process for short term disability. I want to speak to someone who c...
Pharmacy questions. Was approved for a medication and having trouble picking it up
I'm just checking on the status of my FMLA papers.
Joseph Khan is here i need help to contact with my case manager please help? *On two re...
I am receiving death benefits and need to change the routing number and checking accoun...
I would like to request a new claims represnative.
I would like to understand Explanation of Benefits for the recent few claims processed
Not able to "finish" application from my Dental quoted application. I have saved a PDF...
Trying to confirm for my short term disability papers will be in next Tuesday
I want to correct the spouse birthday
Need to know when we will be receiving cards. My family has been enrolled since Nov * a...
I have been trying to reach your live chat i need to speak to someone about my FMLA
Help me with my issue

CIGNA Member Services Phone Number 800-762-3726 - Info & Statistics

Phone number to dial800-762-3726
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 1 for Members, Goes into Queue
Average wait7
Current wait23
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or email or web
Quality of communication65%
Quality of help56%
Customer votes3,204
Best phone number800-244-6224
Information last updatedFri Jan 17 2020 10:00:00 GMT+0000 (UTC)

CIGNA's 800-762-3726 Member Services Number

This CIGNA phone number is ranked #4 out of 4 because 20,256 CIGNA customers tried our tools and information and gave us feedback after they called. The reason customers call 800-762-3726 is to reach the CIGNA Member Services department for problems like Cancel My Services, Coverage Question, Getting Insurance, Account issue, Make a Claim. As far as we can tell, CIGNA has call center locations in Tennessee and you can call during their open hours 24 hours, 7 days. CIGNA has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 800-762-3726 and ways to call or contact CIGNA with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CIGNA

Calling CIGNA at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CIGNA Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CIGNA's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare CIGNA's phone numbers against each other.

Contacting CIGNA in General

While 800-762-3726 is CIGNA's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-244-6224 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CIGNA help by calling them, is that other customers give their customer support at this number a 65% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact CIGNA.

CIGNA Contact Info

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