Calls Customer Service·Most popular Brightstar Care number
Q:
How do I talk to a live human at Brightstar Care?
A:Calling this Brightstar Care number should go right to a real human being.
Q:
Does Brightstar Care offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Brightstar Care phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Brightstar Care number should go right to a real human being
In fact, much of this information on this page is superfluous because this Brightstar Care phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Brightstar Care operates the call center for this 407-278-4570 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Brightstar Care phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Brightstar Care staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Brightstar Care is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Brightstar Care
In summation, the best day to call Brightstar Care is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Brightstar Care staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Brightstar Care
If you have time to do a bit of reading before you call Brightstar Care, we recommend you read over some of our problem-specific articles.
Brightstar Care is a renowned in-home care provider that offers a comprehensive range of services to help individuals maintain their independence and receive medical support in the comfort of their own homes. With a team of highly trained caregivers and healthcare professionals, Brightstar Care delivers personalized and compassionate care for individuals of all ages, from infants to seniors. Services include skilled nursing, personal care, dementia care, respite care, and medical staffing. Brightstar Care focuses on building strong relationships with clients and their families, providing peace of mind and ensuring their well-being. With a commitment to excellence, Brightstar Care strives to make a positive impact on the lives of those it serves, helping them achieve the highest quality of life possible.
Yes, Brightstar Care is typically covered by insurance. We accept a wide range of insurance providers, including private insurance and long-term care insurance. Our team is experienced in verifying coverage and can assist in determining your specific insurance benefits. We work closely with insurance companies to ensure our services align with their policies and requirements. Some of the services typically covered by insurance include skilled nursing care, personal care, medication management, companionship, and more. However, please note that coverage may vary based on your individual policy. We recommend contacting your insurance provider directly or reaching out to our team to assist you in understanding your coverage options.
The cost of care from Brightstar Care varies depending on several factors, including the type and level of care needed, the duration of care, and the location where the services are being provided. Brightstar Care offers personalized care plans tailored to meet specific needs, ensuring the cost is based on individual requirements. To obtain an accurate estimate, it is best to contact Brightstar Care directly for a complimentary assessment. They will provide a transparent breakdown of costs and can discuss various financing options available, such as long-term care insurance or VA benefits. Brightstar Care strives to provide the highest quality of care while being mindful of the individual's budget and overall value.
Click the link above to get answers to just about any Brightstar Care customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Brightstar Care Customer Service Contacts
There are of course other ways to contact Brightstar Care customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Brightstar Care customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Brightstar Care's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Brightstar Care agent. This phone number is Brightstar Care's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 407-278-4570 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Brightstar Care first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Brightstar Care has 1 phone number. It's not always clear what is the best way to talk to Brightstar Care representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Brightstar Care. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Brightstar Care. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.