Updated

Boxee Box Customer Service

Phone Number & Contact Info

Boxee Box's Best Phone Number

800-326-1688
Toll-free·Calls Customer Service·Most popular Boxee Box number
Q:

How do I talk to a live human at Boxee Box?

A:Direct to a human
Q:

Does Boxee Box offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm PST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Boxee Box phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

Boxee Box operates the call center for this 800-326-1688 phone number Mon-Fri 8am-5pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Boxee Box phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Boxee Box staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Boxee Box is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Boxee Box

In summation, the best day to call Boxee Box is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Boxee Box staffs the call center well on Thursday.

Why Customers Call Boxee Box

If you have time to do a bit of reading before you call Boxee Box, we recommend you read over some of our problem-specific articles.

What is Boxee Box?

Boxee Box is a versatile media player that connects to your TV, offering an all-in-one entertainment solution. Developed by D-Link, Boxee Box combines the functionality of a media streamer, set-top box, and digital video recorder. It enables users to access and stream a wide range of content, including movies, TV shows, music, and online videos from various sources like Netflix, YouTube, and Pandora. Unlike conventional set-top boxes, Boxee Box has a user-friendly interface that is optimized for TV screens, making it easy to navigate and discover new content. Additionally, it supports numerous apps and allows users to personalize their experience by organizing their media library and creating playlists. With its innovative features and connectivity options, Boxee Box revolutionizes the way people consume and enjoy digital media at home.

Is there a remote control for Boxee Box?

Yes, there is a remote control for the Boxee Box. The Boxee Box comes with a sleek and intuitive remote control that allows you to easily navigate and control your device. With a comfortable grip and simple layout, the remote provides all the necessary buttons for navigating menus, selecting content, and adjusting settings. It features a full QWERTY keyboard on the back for effortless text input. Additionally, the remote connects wirelessly, so you can control your Boxee Box from anywhere in the room without needing direct line of sight. The remote control enhances your Boxee Box experience by providing an effortless and convenient way to access and enjoy your favorite content.

What are the system requirements for Boxee Box?

The system requirements for Boxee Box are quite minimal. To run Boxee Box, you need a high-definition television with an HDMI input. Additionally, an internet connection (wired or wireless) is required to access online content and download updates. For smooth operation, it is recommended to have a broadband internet connection. In terms of hardware, the Boxee Box requires a processor with a minimum of 1.2 GHz, at least 1 GB of RAM, and an available HDMI or composite A/V input port on your TV. For optimal performance, a newer processor and more RAM are recommended. The Boxee Box also supports various audio and video formats, so make sure your media files are compatible with the supported formats to ensure seamless playback.

Top Boxee Box customer service problems

Click the link above to get answers to just about any Boxee Box customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Boxee Box Customer Service Contacts

There are of course other ways to contact Boxee Box customer service besides the phone. Below we list the best ones, by medium.

Boxee Box Customer Email Addresses

customerservice@us.dlink.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Boxee Box will reply our your email.

Boxee Box Customer Help Desk / Web Support

support.dlink.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Boxee Box customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Boxee Box's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Boxee Box agent. This phone number is Boxee Box's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-326-1688 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Boxee Box first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Boxee Box has 1 phone number. It's not always clear what is the best way to talk to Boxee Box representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Boxee Box. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Boxee Box. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Boxee Box Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated