If you do not receive your tickets from My Box Office Tickets, it is advisable to first check your email, including your spam or junk folder, for any correspondence regarding the ticket purchase. Sometimes, delivery issues can arise, and the tickets may have been sent, but you may have missed the email notification.
Additionally, you should review your account as well, as some tickets can be accessed digitally through the My Box Office Tickets platform. If you still cannot find your tickets, you may want to verify your order status on their website.
If the tickets are still unaccounted for, it can be helpful to refer to the contact information provided on the current web page or the confirmation email you received during your purchase. This will ensure you are able to address any specific concerns directly with the company regarding your order.