BostonProper.com Customer Service

Phone Number & Contact Info

BostonProper.com's Best Phone Number

800-243-4300
Toll-free·Calls Customer Service·Most popular BostonProper.com number
Free tools for easier calling
Q:

How do I talk to a live human at BostonProper.com?

A:Calling this BostonProper.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at BostonProper.com for you.
Q:

Does BostonProper.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for BostonProper.com below.

Let us call and talk to BostonProper.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this BostonProper.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this BostonProper.com number should go right to a real human being
Below are some clips we've found from BostonProper.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Boston Proper, one of our customer experience team members will be with you shortly. Thank you for waiting. We invite you to participate in a short survey at the end of your call. All information will be used for training and quality purposes."
Excerpt from a call with BostonProper.com
Tuesday, August 27, 2024 8:21 PM
In fact, much of this information on this page is superfluous because this BostonProper.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

BostonProper.com operates the call center for this 800-243-4300 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 96 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the BostonProper.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BostonProper.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BostonProper.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call BostonProper.com is Sunday. The most busy day to call is Monday, which averages 475% more phone calls by comparison. Again, this is based on a sample of 96 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call BostonProper.com

In summation, the best day to call BostonProper.com is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call BostonProper.com

Below is a sample of recent calls to BostonProper.com, and their purpose. Are any of these similar to the reason you are trying to call?
Exchange item color: "I would like to return an item but I don't know how to do that because this is the first time that I'm returning."
- From a call lasting 6m 58s , Aug 27, 2024 8:33 PM
Returning and exchanging items: "I have some items that I need to return, and I don't know how to do that."
- From a call lasting 8m 20s , Aug 27, 2024 8:21 PM
Order assistance: "Trying to place an order for a blue travel top pants, need to update address details."
- From a call lasting 11m 42s , Mar 14, 2024 6:02 PM
Missing catalog: "I received a catalog but it seems to have been thrown away by my caregiver."
- From a call lasting 2m 5s , Feb 17, 2024 1:50 AM
Information about why customers call BostonProper.com is extracted from issues that customers have reported to GetHuman.
BostonProper.com issues reported to GetHuman

Conclusion and closing notes

This is BostonProper.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BostonProper.com agent. This phone number is BostonProper.com's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-243-4300 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call BostonProper.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BostonProper.com has 1 phone number. It's not always clear what is the best way to talk to BostonProper.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for BostonProper.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BostonProper.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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