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BostonProper.com Customer FAQ

Top Answers & How-to Guides

What is BostonProper.com's Phone Number?

The question we are asked most often is about how to talk to BostonProper.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about BostonProper.com customer service, get an answer now.

Recent BostonProper.com Customer Questions

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Ordering and Payment

How can I place an order?

To place an order on BostonProper.com, customers visit the site to explore clothing categories. After selecting a desired item,...

What payment methods does Boston Proper accept?

Boston Proper offers several payment methods for customer convenience, including major credit cards like Visa, MasterCard,...

Can I cancel or modify my order after it has been placed?

Once an order is placed at BostonProper.com, canceling or modifying it depends on its processing status. Prompt action is...

Promotions and Newsletters

How can I subscribe to your newsletter?

To subscribe to the newsletter from BostonProper.com, visit the website and locate the sign-up option, often at the bottom of...

Are there any current sales or upcoming promotions?

Boston Proper frequently has sales and promotions, including seasonal events and holiday specials. To keep updated on current...

Shipping and Tracking

Do you offer international shipping?

Boston Proper does offer international shipping to select countries. Details about eligible countries can be found on their...

Can I track my order?

Customers can track their BostonProper.com orders after shipping using a tracking number from their confirmation email. They...

Returns and Exchanges

What is your return policy?

Boston Proper offers a customer-friendly return policy that permits returns within thirty days of receiving an order, provided...

What is your exchange policy for online orders?

Boston Proper has a clear exchange policy for online orders. Items must be returned within thirty days and in original...

What should I do if I receive the wrong item?

In the event of receiving an incorrect item from BostonProper.com, first confirm the error by checking your order details....

Loyalty and Gift Services

Is there a loyalty program or rewards program available?

Boston Proper provides a rewards program that allows customers to earn points with each purchase, which can be exchanged for...

Do you offer gift wrapping services?

Boston Proper does not specifically offer gift wrapping services during checkout, but customers can find a variety of gift...

Sizing and Fit

What size should I order?

When deciding on a size from Boston Proper, it is vital to check the size chart for essential measurements. Consider individual...

Does Boston Proper offer styling advice for outfits?

Boston Proper offers resources like articles and lookbooks for styling advice, showcasing trends and outfit ideas, but they do...

How do I find the right fit for clothing based on my measurements?

To find the right clothing fit based on your measurements, you should measure your bust, waist, and hips, then consult the size...

Store Locations and Sustainability

Do you have a physical store location?

Boston Proper mainly functions as an online retailer, though it may host temporary pop-up shops or special events. Customers...

Are your products environmentally friendly or sustainably sourced?

Boston Proper emphasizes sustainable practices by focusing on eco-friendly materials and sourcing but not all items are...
We look to the BostonProper.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
BostonProper.com issues reported to GetHuman
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