A:Not at this number; hours here are Mon-Fri 5am-6pm, Sat 6am-3pm PST.The least busy day is Saturday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bosch below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bosch phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 3
What are the hours and when should I call?
Bosch operates the call center for this 800-944-2904 phone number Mon-Fri 5am-6pm, Sat 6am-3pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 104 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bosch call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bosch phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bosch staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bosch is Saturday.The most busy day to call is Wednesday, which averages 275% more phone calls by comparison.Again, this is based on a sample of 104 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Bosch is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Bosch staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Bosch
If you have time to do a bit of reading before you call Bosch, we recommend you read over some of our problem-specific articles.
The warranty for Bosch products varies depending on the specific product category. For power tools, measuring tools, and high-pressure washers, Bosch offers a 1-year warranty, while batteries and chargers come with a 2-year warranty. Automotive products, such as batteries, starters, or alternators, have a 2-year warranty as well. For home appliances, the warranty period can range from 1 to 10 years. It is advisable to check the product's user manual or contact Bosch customer service to confirm the exact warranty terms as they may vary. Bosch's warranty provides coverage for manufacturing defects and faults during the specified period, ensuring customers can have peace of mind regarding the performance and quality of their Bosch products.
Bosch offers a wide range of products across various domains. Our portfolio includes automotive components like fuel systems, electrical drives, and steering systems, ensuring efficiency and safety on the road. For homeowners, we provide appliances such as dishwashers, refrigerators, and ovens, incorporating innovative technologies for convenience and sustainability. Commercial and industrial customers can rely on our expertise in power tools, security systems, and heating solutions, enhancing productivity and reliability in their operations. Additionally, we offer cutting-edge internet of things (IoT) solutions, enabling connected homes, cities, and industries. With a commitment to quality and innovation, Bosch strives to deliver exceptional products that meet the diverse needs of our customers.
The warranty on Bosch power tools varies depending on the specific product. As a general rule, Bosch power tools come with a one-year warranty from the date of purchase. However, some power tools may have an extended warranty period. To determine the exact warranty coverage for a specific tool, customers are advised to refer to the product's user manual or visit Bosch's official website. In addition to the warranty, Bosch also offers a 30-day money-back guarantee, allowing customers to return the tool if they are not satisfied. To avail of warranty or return services, customers should retain the purchase receipt and contact Bosch's customer service or authorized service centers.
Click the link above to get answers to just about any Bosch customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Bosch, and their purpose. Are any of these similar to the reason you are trying to call?
Ordering dishwasher part: "I would like to order that if I could."
- From a call lasting 18m 4s , Jul 10, 2024 2:50 PM
Information about why customers call Bosch is extracted from issues that customers have reported to GetHuman.
This is Bosch's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bosch agent. This phone number is Bosch's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-944-2904 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Bosch first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Bosch has 1 phone number. It's not always clear what is the best way to talk to Bosch representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bosch. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bosch. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.