A:Calling this Bluebikes number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Bluebikes for you.
Q:
Does Bluebikes offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bluebikes below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bluebikes phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Bluebikes number should go right to a real human being
In fact, much of this information on this page is superfluous because this Bluebikes phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Bluebikes operates the call center for this 855-948-2929 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bluebikes call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bluebikes phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bluebikes staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bluebikes is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Bluebikes is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bluebikes staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Bluebikes
If you have time to do a bit of reading before you call Bluebikes, we recommend you read over some of our problem-specific articles.
The cost of a Bluebikes membership varies depending on the desired duration. Monthly memberships are available for $20 per month, providing unlimited 45-minute trips within the membership period. Alternatively, an annual membership is offered at $99, allowing for unlimited 45-minute rides throughout the year. Additionally, a reduced-rate membership of $50 per year is available for individuals who qualify based on income. Both membership options grant access to the Bluebikes system across all participating cities and include exclusive benefits like discounts on helmets and ride extensions. To join, simply visit our website or download the Bluebikes app, select your preferred membership, and follow the simple registration process. Enjoy affordable and convenient bike sharing with Bluebikes!
No, helmets are not provided with Bluebike rentals. Due to hygiene reasons, Bluebikes does not supply helmets with their rentals. However, it is highly encouraged for riders to wear helmets for their safety. Bluebikes advocates for safe riding practices and recommends that riders bring their own helmets when using the service. It is important to prioritize your safety while riding and to comply with local helmet laws. Remember, wearing a helmet can significantly reduce the risk of head injuries during cycling and is a responsible choice when using Bluebikes.
You can find Bluebikes stations conveniently located throughout the city. They are strategically placed in popular areas where people live, work, and visit. The stations can be found near transportation hubs, residential neighborhoods, universities, and major landmarks. To locate the nearest station, you can use the Bluebikes mobile app or visit the official Bluebikes website. The app provides an interactive map that displays all station locations, availability of bikes, and available docks. It also provides real-time updates on bike availability and station status. With numerous stations distributed across the city, finding a Bluebikes station near you is easy and convenient, allowing you to enjoy the benefits of this bike-sharing program.
Click the link above to get answers to just about any Bluebikes customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Bluebikes Customer Service Contacts
There are of course other ways to contact Bluebikes customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Bluebikes customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bluebikes's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bluebikes agent. This phone number is Bluebikes's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-948-2929 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Bluebikes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bluebikes has 1 phone number. It's not always clear what is the best way to talk to Bluebikes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bluebikes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bluebikes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.