Ballard Power Systems, Inc. Customer Service

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Ballard Power Systems, Inc.'s Best Phone Number

Toll-free·Calls Customer Service·Most popular Ballard Power Systems, Inc. number

How do I talk to a live human at Ballard Power Systems, Inc.?

A:Calling this Ballard Power Systems, Inc. number should go right to a real human being

Does Ballard Power Systems, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ballard Power Systems, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ballard Power Systems, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Ballard Power Systems, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ballard Power Systems, Inc. operates the call center for this 877-909-3889 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ballard Power Systems, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ballard Power Systems, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ballard Power Systems, Inc. is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Ballard Power Systems, Inc.

In summation, the best day to call Ballard Power Systems, Inc. is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ballard Power Systems, Inc. staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ballard Power Systems, Inc.

If you have time to do a bit of reading before you call Ballard Power Systems, Inc., we recommend you read over some of our problem-specific articles.

What is Ballard Power Systems, Inc.?

Ballard Power Systems, Inc. is a leading global provider of innovative clean energy solutions. As a pioneer in fuel cell technology, Ballard develops and manufactures fuel cell systems that generate electricity with lower environmental impact compared to traditional combustion-based power generation. These fuel cells are used in a variety of applications, including transportation, backup power, and stationary power generation. Additionally, Ballard offers comprehensive support services, including engineering, testing, and customer integration. With a strong commitment to sustainable development, Ballard envisions a future powered by hydrogen and aims to accelerate the adoption of fuel cell technology globally. Through its cutting-edge products and solutions, Ballard is transforming the way we generate and use energy, contributing to a cleaner and more sustainable world.

Where is Ballard Power Systems, Inc. located?

Ballard Power Systems, Inc. is headquartered in Burnaby, British Columbia, Canada. The company has established a strong presence globally, with regional offices located in Europe (Denmark, Germany, and the United Kingdom), the United States (Massachusetts and California), and China (Shanghai). Ballard's main facility in Burnaby is the center for research and development, manufacturing activities, and engineering operations. This strategic location allows Ballard to access a talented workforce, collaborate with leading academic institutions, and engage in partnerships with other industry players. Furthermore, having regional offices ensures effective customer support, business development, and local market insights across key regions. Ballard Power Systems, Inc. demonstrates its commitment to innovation and collaboration by maintaining a global presence, rooted in its Canadian headquarters.

What is the lifetime of Ballard Power Systems, Inc. products?

The lifetime of Ballard Power Systems, Inc. products varies depending on the specific product and its usage. Our products are designed to be highly durable and reliable, providing long-term performance. Fuel cell stacks, which are a key component in many of our products, typically have a lifetime of 5,000 to 30,000 operational hours, depending on the application and operating conditions. Our other products, such as fuel cell power modules and backup power systems, have varying lifetimes ranging from several years to over a decade, again depending on the specific product and its usage. We take pride in the quality and longevity of our products, and our commitment to continuous improvement ensures that our customers can trust in the long-lasting performance of Ballard Power Systems, Inc. products.

Top Ballard Power Systems, Inc. customer service problems

Click the link above to get answers to just about any Ballard Power Systems, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Ballard Power Systems, Inc. Customer Service Contacts

There are of course other ways to contact Ballard Power Systems, Inc. customer service besides the phone. Below we list the best ones, by medium.

Ballard Power Systems, Inc. Customer Email Addresses - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Ballard Power Systems, Inc. will reply our your email.

Conclusion and closing notes

This is Ballard Power Systems, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ballard Power Systems, Inc. agent. This phone number is Ballard Power Systems, Inc.'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-909-3889 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Ballard Power Systems, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Ballard Power Systems, Inc. has 1 phone number. It's not always clear what is the best way to talk to Ballard Power Systems, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ballard Power Systems, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ballard Power Systems, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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