Baby Bjorn Customer Service

Phone Number & Contact Info

Baby Bjorn's Best Phone Number

866-424-0200
Toll-free·Calls Customer Service·Most popular Baby Bjorn number
Q:

How do I talk to a live human at Baby Bjorn?

A:If you do not want the call recorded, press 3.
Q:

Does Baby Bjorn offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Baby Bjorn phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: If you do not want the call recorded, press 3.
Here is how our research team describes the way the Baby Bjorn phone system greets you: Please hold while we find a support agent to assist you.

What are the hours and when should I call?

Baby Bjorn operates the call center for this 866-424-0200 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Baby Bjorn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Baby Bjorn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Baby Bjorn is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Baby Bjorn

In summation, the best day to call Baby Bjorn is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Baby Bjorn staffs the call center well on Wednesday.

Why Customers Call Baby Bjorn

If you have time to do a bit of reading before you call Baby Bjorn, we recommend you read over some of our problem-specific articles.

Are the Baby Bjorn carriers safe for my baby's hips?

Yes, Baby Bjorn carriers are designed with your baby's hip health in mind. The carriers are ergonomically designed to provide proper support and positioning for your baby's developing hips, allowing for their legs to be spread in a natural and comfortable spread-squat position. This position helps to promote healthy hip joint development and helps prevent hip dysplasia. The carriers have undergone extensive testing and meet all safety standards to ensure a safe and secure ride for your baby. Baby Bjorn also works closely with pediatricians and orthopedic specialists to continually improve their products and guarantee the highest level of safety and comfort for your baby's hips.

What is the weight limit for the Baby Bjorn carrier?

The weight limit for the Baby Bjorn carrier depends on the specific model. For most Baby Bjorn carriers, including the Baby Bjorn Mini, Baby Bjorn Move, and Baby Bjorn One, the weight limit is 33 pounds or 15 kilograms. However, it is important to note that weight limits may vary slightly between different carriers, so it is always recommended to check the individual product's manual or packaging for the exact weight limit. Baby Bjorn prioritizes safety and comfort, ensuring that their carriers are designed to adequately support and distribute the baby's weight for extended periods. Nevertheless, it is crucial to follow the guidelines provided by Baby Bjorn and adjust the carrier as the baby grows to ensure proper support and prevent any discomfort.

What materials are used in the Baby Bjorn carrier?

The Baby Bjorn carrier is carefully crafted using high-quality, safe materials to ensure comfort for both baby and parent. The main fabric used in our carriers is a soft and breathable 100% cotton. This fabric allows for proper air circulation to prevent overheating and keeps the baby's delicate skin comfortable during use. The carrier's straps and adjustment buckles are made from durable and sturdy polypropylene, providing excellent support and stability. All materials used in the carrier are thoroughly tested to be free from harmful substances and are certified according to OEKO-TEX Standard 100 Class 1, assuring they are safe for your baby. With the Baby Bjorn carrier, you can trust that your little one is embraced in the best quality materials for a secure and cozy experience.

Top Baby Bjorn customer service problems

Click the link above to get answers to just about any Baby Bjorn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Baby Bjorn Customer Service Contacts

There are of course other ways to contact Baby Bjorn customer service besides the phone. Below we list the best ones, by medium.

Baby Bjorn Customer Service Live Chat

care.babybjorn.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Baby Bjorn provides this option.

Baby Bjorn Customer Service on Facebook / Messenger

facebook.com/babybjorn/ - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Baby Bjorn, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Baby Bjorn Customer Help Desk / Web Support

care.babybjorn.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Baby Bjorn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Baby Bjorn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Baby Bjorn agent. This phone number is Baby Bjorn's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-424-0200 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Baby Bjorn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or facebook. In total, Baby Bjorn has 1 phone number. It's not always clear what is the best way to talk to Baby Bjorn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Baby Bjorn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Baby Bjorn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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