Baby Bjorn Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Baby Bjorn?
A:If you do not want the call recorded, press 3. You can also use our free service that can talk to Baby Bjorn for you and report back. Q:
Does Baby Bjorn offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Baby Bjorn below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Baby Bjorn phone number to document the phone system.
Here is how our research team describes the way the Baby Bjorn phone system greets you: Please hold while we find a support agent to assist you.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: If you do not want the call recorded, press 3.
Below are some clips we've found from Baby Bjorn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Please hold while we find an available support agent to assist you.
Your call may be recorded for monitoring purposes.
If you would like to leave a voice mail, you may dial one at any time.
If you'd prefer that this call not be recorded, dial three."
Excerpt from a call with Baby Bjorn
Wednesday, June 26, 2024 7:25 PM
What are the hours and when should I call?
Baby Bjorn operates the call center for this 866-424-0200 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Baby Bjorn call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Baby Bjorn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Baby Bjorn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Baby Bjorn is Monday. The most busy day to call is Friday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Baby Bjorn
In summation, the best day to call Baby Bjorn is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Baby Bjorn staffs the call center well on Monday.
Why Customers Call Baby Bjorn
If you have time to do a bit of reading before you call Baby Bjorn, we recommend you read over some of our problem-specific articles.
Are the Baby Bjorn carriers safe for my baby's hips?
Yes, Baby Bjorn carriers are designed with your baby's hip health in mind. The carriers are ergonomically designed to provide proper support and positioning for your baby's developing hips, allowing for their legs to be spread in a natural and comfortable spread-squat position. This position helps to promote healthy hip joint development and helps prevent hip dysplasia. The carriers have undergone extensive testing and meet all safety standards to ensure a safe and secure ride for your baby. Baby Bjorn also works closely with pediatricians and orthopedic specialists to continually improve their products and guarantee the highest level of safety and comfort for your baby's hips.
What is the weight limit for the Baby Bjorn carrier?
The weight limit for the Baby Bjorn carrier depends on the specific model. For most Baby Bjorn carriers, including the Baby Bjorn Mini, Baby Bjorn Move, and Baby Bjorn One, the weight limit is 33 pounds or 15 kilograms. However, it is important to note that weight limits may vary slightly between different carriers, so it is always recommended to check the individual product's manual or packaging for the exact weight limit. Baby Bjorn prioritizes safety and comfort, ensuring that their carriers are designed to adequately support and distribute the baby's weight for extended periods. Nevertheless, it is crucial to follow the guidelines provided by Baby Bjorn and adjust the carrier as the baby grows to ensure proper support and prevent any discomfort.
What materials are used in the Baby Bjorn carrier?
The Baby Bjorn carrier is carefully crafted using high-quality, safe materials to ensure comfort for both baby and parent. The main fabric used in our carriers is a soft and breathable 100% cotton. This fabric allows for proper air circulation to prevent overheating and keeps the baby's delicate skin comfortable during use. The carrier's straps and adjustment buckles are made from durable and sturdy polypropylene, providing excellent support and stability. All materials used in the carrier are thoroughly tested to be free from harmful substances and are certified according to OEKO-TEX Standard 100 Class 1, assuring they are safe for your baby. With the Baby Bjorn carrier, you can trust that your little one is embraced in the best quality materials for a secure and cozy experience.
Top Baby Bjorn customer service problems
Click the link above to get answers to just about any Baby Bjorn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Baby Bjorn, and their purpose. Are any of these similar to the reason you are trying to call?
Gift shipping address issue: "I corrected the shipping address for a gift, but it still came to me instead of the recipient."- From a call lasting 10m 37s , Jun 26, 2024 7:25 PM
More Baby Bjorn Customer Service Contacts
There are of course other ways to contact Baby Bjorn customer service besides the phone. Below we list the best ones, by medium.
Baby Bjorn Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Baby Bjorn provides this option.
Baby Bjorn Customer Service on Facebook / Messenger
Some customer service teams, like that of Baby Bjorn, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Baby Bjorn Customer Help Desk / Web Support
As a last, sometimes only, resort- Baby Bjorn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Baby Bjorn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Baby Bjorn agent. This phone number is Baby Bjorn's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-424-0200 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Baby Bjorn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or facebook. In total, Baby Bjorn has 1 phone number. It's not always clear what is the best way to talk to Baby Bjorn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Baby Bjorn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Baby Bjorn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.