How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Avis Preferred Service phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "No" at the first menu. Next, say "More Options", then say "Other services".
Here is how our research team describes the way the Avis Preferred Service phone system greets you: Thank you for choosing Avis. This call may be recorded for quality purposes. Are you calling about a new reservation?
Below are some clips we've found from Avis Preferred Service's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for choosing Avis. This call may be recorded for quality purposes.
Are you calling about a new reservation?
I didn't get that."
Excerpt from a call with Avis Preferred Service
Wednesday, February 28, 2024 6:03 PM
They may ask you to say or enter information
"Thank you for choosing Avis.
This call may be recorded for quality purposes.
Are you calling about a new reservation?
Alright. Are you calling because your travel plans have been impacted by a flight delay?
If you are calling about a flight delay, and you provided your flight number on your reservation, our location is aware of your updated arrival time.
If you did not provide your flight number or are unsure, please note all reservations will be honored if your flight will arrive within twenty four hours of your originally scheduled pickup time.
For a reservation you've already made, you can say change, confirm, cancel, extend, or contact emergency roadside service."
Excerpt from a call with Avis Preferred Service
Wednesday, April 3, 2024 8:48 PM
What are the hours and when should I call?
Avis Preferred Service operates the call center for this 800-633-3469 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 100 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Avis Preferred Service phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Avis Preferred Service staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Avis Preferred Service is Sunday.The most busy day to call is Friday, which averages 64% more phone calls by comparison.Again, this is based on a sample of 100 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Avis Preferred Service is Wednesday.
Why call this Avis Preferred Service number?
Below is a sample of recent calls to Avis Preferred Service, and their purpose. Are any of these similar to the reason you are trying to call?
Changing driver on reservation: "I need to change the reservation from Patricia's name to my name."
- From a call lasting 5m 46s , Apr 7, 2024 1:35 AM
Concern about late pickup: "I fear that this location will be closed by the time I arrive."
- From a call lasting 5m 36s , Apr 3, 2024 8:48 PM
Making reservation: "I've got my wizard number, and I need to make a reservation for Atlanta, Georgia."
- From a call lasting 4m 55s , Mar 26, 2024 5:04 AM
Payment card declined assistance: "I'm just trying to find out why at that one particular location, it's an issue."
- From a call lasting 5m 10s , Mar 4, 2024 12:57 PM
Payment card declined: "Why am I declined every time I go to my neighborhood Avis?"
- From a call lasting 5m 23s , Mar 4, 2024 12:50 PM
Requesting vehicle exchange: "My back passengers are getting ill from an odor in the rental van, how can I exchange it?"
- From a call lasting 2m 22s , Feb 9, 2024 1:30 AM
Issue with payment card: "My Visa number doesn't go through, what happened? They're not using the 'b' anymore?"
- From a call lasting 4m 53s , Feb 5, 2024 3:32 PM
Conclusion and closing notes
This is Avis Preferred Service's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Avis Preferred Service agent. This phone number is Avis Preferred Service's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-633-3469 include and other customer service issues. Rather than trying to call Avis Preferred Service first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Avis Preferred Service has 1 phone number. It's not always clear what is the best way to talk to Avis Preferred Service representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Avis Preferred Service. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Avis Preferred Service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.