Audi of America Customer Service

Phone Number & Contact Info

Audi of America's Best Phone Number

Toll-free·Calls Customer Service·Most popular Audi of America number

How do I talk to a live human at Audi of America?

A:Press 7

Does Audi of America offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-7pm EST. The least busy day is Monday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

Audi of America Customer Phone Numbers

Roadside Assistance

Toll-free · 24 hours, 7 days · Press 0 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Audi of America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 7

What are the hours and when should I call?

Audi of America operates the call center for this 800-822-2834 phone number Mon-Fri 9am-7pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 285 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Audi of America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Audi of America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Audi of America is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 285 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Audi of America

In summation, the best day to call Audi of America is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Audi of America staffs the call center well on Monday.

Why Customers Call Audi of America

If you have time to do a bit of reading before you call Audi of America, we recommend you read over some of our problem-specific articles.

Does Audi Have Roadside Assistance?

When you purchase an Audi, you have access to 3 years of AudiCare roadside assistance cover. However, should the time elapse, you can take your Audi for servicing at a service initiated roadside assistance (SIRA) dealership shop and receive an additional year of AudiCare roadside assistance cover at no charges. However, your Audi should be at least three years old for SIRA eligibility from the onset of the new car warranty.

What is the warranty coverage for Audi vehicles?

Audi offers a comprehensive warranty coverage for their vehicles to provide peace of mind to owners. New Audi vehicles are protected by a limited warranty that covers four years or 50,000 miles, whichever comes first. This warranty includes coverage for repairs or replacement of major components, such as the engine, transmission, and drivetrain. In addition, a 12-year limited warranty against corrosion perforation is provided to safeguard against rust damage. Audi also offers a complimentary scheduled maintenance plan for the first year or 10,000 miles, which covers routine services like oil changes and filter replacements. Extended warranty options are available for those looking for an extended coverage period. With Audi's warranty, customers can enjoy their vehicles with confidence knowing they are backed by reliable protection.

What is Audi Care and what does it cover?

Audi Care is a comprehensive vehicle maintenance program offered by Audi of America. It provides prepaid scheduled maintenance for new Audi vehicles, covering the vehicle's factory-scheduled maintenance services for a specified period or mileage, whichever comes first. Audi Care covers routine maintenance tasks such as oil changes, tire rotations, brake fluid replacement, and inspections. The program is designed to ensure that all required maintenance tasks are performed by factory-trained technicians using genuine Audi parts, thus maintaining the longevity and performance of your vehicle. Audi Care offers convenience and peace of mind, as customers can receive top-quality service at authorized Audi dealerships across the United States. With Audi Care, you can stay on top of your vehicle's maintenance needs and minimize unexpected service expenses.

Top Audi of America customer service problems

Click the link above to get answers to just about any Audi of America customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Audi of America Customer Service Contacts

There are of course other ways to contact Audi of America customer service besides the phone. Below we list the best ones, by medium.

Audi of America Customer Service Live Chat - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Audi of America provides this option.

Audi of America Customer Help Desk / Web Support - Customer Service
Customer service web support
As a last, sometimes only, resort- Audi of America customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Audi of America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Audi of America agent. This phone number is Audi of America's best phone number because 1,710 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-822-2834 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Audi of America first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Audi of America has 2 phone numbers. It's not always clear what is the best way to talk to Audi of America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Audi of America. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Audi of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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