Does Audi of America offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-7pm EST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Audi of America below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Audi of America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7
What are the hours and when should I call?
Audi of America operates the call center for this 800-822-2834 phone number Mon-Fri 9am-7pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 285 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Audi of America call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Audi of America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Audi of America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Audi of America is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 285 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Audi of America is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Audi of America staffs the call center well on Thursday.
Why Customers Call Audi of America
If you have time to do a bit of reading before you call Audi of America, we recommend you read over some of our problem-specific articles.
When you purchase an Audi, you have access to 3 years of AudiCare roadside assistance cover. However, should the time elapse, you can take your Audi for servicing at a service initiated roadside assistance (SIRA) dealership shop and receive an additional year of AudiCare roadside assistance cover at no charges. However, your Audi should be at least three years old for SIRA eligibility from the onset of the new car warranty.
Audi offers a comprehensive warranty coverage for their vehicles to provide peace of mind to owners. New Audi vehicles are protected by a limited warranty that covers four years or 50,000 miles, whichever comes first. This warranty includes coverage for repairs or replacement of major components, such as the engine, transmission, and drivetrain. In addition, a 12-year limited warranty against corrosion perforation is provided to safeguard against rust damage. Audi also offers a complimentary scheduled maintenance plan for the first year or 10,000 miles, which covers routine services like oil changes and filter replacements. Extended warranty options are available for those looking for an extended coverage period. With Audi's warranty, customers can enjoy their vehicles with confidence knowing they are backed by reliable protection.
Audi Care is a comprehensive vehicle maintenance program offered by Audi of America. It provides prepaid scheduled maintenance for new Audi vehicles, covering the vehicle's factory-scheduled maintenance services for a specified period or mileage, whichever comes first. Audi Care covers routine maintenance tasks such as oil changes, tire rotations, brake fluid replacement, and inspections. The program is designed to ensure that all required maintenance tasks are performed by factory-trained technicians using genuine Audi parts, thus maintaining the longevity and performance of your vehicle. Audi Care offers convenience and peace of mind, as customers can receive top-quality service at authorized Audi dealerships across the United States. With Audi Care, you can stay on top of your vehicle's maintenance needs and minimize unexpected service expenses.
Click the link above to get answers to just about any Audi of America customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Audi of America, and their purpose. Are any of these similar to the reason you are trying to call?
App troubleshooting: "Do you have any problem with your app? Because I can't find my name. I can't find my car in my app."
- From a call lasting 7m 58s , Jul 10, 2024 5:45 PM
More Audi of America Customer Service Contacts
There are of course other ways to contact Audi of America customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Audi of America provides this option.
As a last, sometimes only, resort- Audi of America customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Audi of America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Audi of America agent. This phone number is Audi of America's best phone number because 1,710 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-822-2834 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Audi of America first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Audi of America has 2 phone numbers. It's not always clear what is the best way to talk to Audi of America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Audi of America. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Audi of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.