Updated July 13, 2025

Audi of America Customer FAQ

Recent Audi of America Customer Questions

How do i get a update on my buyback/replacement vehicle

For updates on your buyback or replacement vehicle, you should refer to the original communication from Audi of America or check any case status updates they have provided.

Asked Jul 2, 2024 6:22 PM

Help me with my Audi of America customer service issue

Vehicle Maintenance

How Do I Check for Recalls on My Audi?

Audi recalls cars that have a defect that reduces the safety of the car. You will also receive notifications on your email or...

Does Audi Have Roadside Assistance?

When you purchase an Audi, you have access to 3 years of AudiCare roadside assistance cover. However, should the time elapse,...

What is the warranty coverage for Audi vehicles?

Audi vehicles are typically covered by a four-year or fifty thousand-mile limited warranty, protecting against defects. They...

How often should I service my Audi?

The recommended service interval for most Audi models is typically every ten thousand miles or annually, whichever happens...

What is Audi Care and what does it cover?

Audi Care is a prepaid maintenance program for Audi vehicles that covers essential scheduled services to maintain performance...

How does the Audi maintenance schedule work for different models?

The Audi maintenance schedule aims to keep vehicles running smoothly, typically recommending service every 10,000 miles or...

Can I customize or personalize my Audi?

Yes, Audi of America provides numerous ways for customers to customize their vehicles, from exterior colors to interior...

What is Audi Connect and what features does it offer?

Audi Connect is a suite of connected services that enhances the driving experience by integrating technology and connectivity...

What are the features of the latest Audi infotainment systems?

The latest Audi infotainment systems offer user-friendly technology with features like the MMI Touch Response system, a...

Is Audi offering any incentives or promotions currently?

Audi often provides different incentives and promotions, which can differ by location, dealer, and model. These may include...

What is the Audi Owner Loyalty Program and how does it work?

The Audi Owner Loyalty Program rewards existing Audi customers who acquire a new vehicle by offering incentives such as special...

Are there any resources available for first-time Audi buyers?

Audi of America offers various resources for first-time buyers, including comprehensive information about models on their...

What are the different Audi vehicle models and their key features?

Audi's vehicle lineup includes various models like the A3, A5, A6, A7, Q3, Q5, Q7, S, RS, and e-tron, each offering a mix of...

Can I test drive an Audi vehicle before making a purchase?

Potential buyers can test drive Audi vehicles before purchasing to evaluate their performance and comfort. This can be arranged...

What financing options does Audi offer for new vehicle purchases?

Audi provides various financing options for new vehicles, including automotive loans from authorized dealerships and leasing...

We look to the Audi of America issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Audi of America issues reported to GetHuman

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