Athenahealth Phone Number

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  • Calls Athenahealth's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 9am-5pm EST
  • The best time to call is 10:45am
  • Reach a live Athenahealth agent: Press 3
  • What you hear when you call: If you are an existing Athena Health customer, press 1, for information on our products and services for medical groups and health systems, press 2. For all other inquiries, press 3.

Reasons customers like you called recently

Delete this account please thank you
When I access my portal with my email and password, my husbands records come up instead...
Attempts to create a logon with the Village Medical--Athena Health user portal consiste...
I can't login, clicked forgot my password, and still got an error. It told me to contac...
I have tried * times to find the notes from the most recent doctor appointment on...
I use Athenanet in a provider's office and have been locked out and need assistance.
Our clinic canceled the contract with Athena on September *, ****. Athena is still send...
Dear ATHENA, MY NAME IS EASTON LMANDERSON M.D FACS OF MANDERSON ORTHOPEDIC CLINIC AND J...
I cannot log into my Athena acct. because I have forgotten my password. After a couple...
I cannot access the patient portal. The physician's office sent me a password reset thr...
I had received a bill for $***.**. I had talked to your billing dept several times abou...
my athena is giving me trouble shooting and I can not scan anything in the chart
I need help resetting my athenahealth password. I have forgotten my password and my re...
My name is Thoua Yang and I work for Colorado Sleep Institute. I am a current*active us...
I am locked out of Athena. I forgot password. I work for Caduceus Inc.**Debbie Heatherm...

Athenahealth Customer Phone Number 800-981-5084 - Stats

Phone number to dial800-981-5084
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial10:45am
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication80%
Quality of help78%
Customer votes726
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Athenahealth's Best Toll-Free/800 Customer Phone Number

This is Athenahealth's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Athenahealth agent. This phone number is Athenahealth's Best Phone Number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-981-5084 include and other customer service issues. Rather than trying to call Athenahealth first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Athenahealth has 1 phone number. It's not always clear what is the best way to talk to Athenahealth representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Athenahealth - by phone or otherwise

While 800-981-5084 is Athenahealth's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Athenahealth please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Athenahealth.

What is GetHuman's Relationship to Athenahealth?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Athenahealth. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about Athenahealth, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Athenahealth Customer Service article.
Athenahealth Customer Service

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