Appalachian Power Co (WV) Phone Number

Calling Appalachian Power Co (WV) customer service faster by GetHuman

Customer service
Current Wait: 28 mins (20m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 at 1st prompt OR press 9.

Reasons customers like you called recently

I paid$**.** on acct ****-***-***-*-* and want an extension. Will pay bill this coming weds
Change service to my name
planned outage alert for Wednesday Monroe County, WV
I had requested to cancel service but I need the date moved
I received a termination notice but I believe I paid the bill
I need an extension on my power bill until Friday. I have * small children in my home a...
I need an extension on my power bill
I am needing service in my name at my new residence
A bill showed up on my credit report I had no idea about
See more recent reasons for calling

Help me with my issue

Customer Number 800-982-4237 - by the Numbers

Phone number to dial800-982-4237
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 1 at 1st prompt OR press 9.
Average wait
Current wait28
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication79%
Quality of help92%
Customer votes766
Information last updatedWed May 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Appalachian Power Co (WV)'s Best Toll-Free/800 Customer Phone Number

This is Appalachian Power Co (WV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Appalachian Power Co (WV) agent. This phone number is Appalachian Power Co (WV)'s Best Phone Number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-982-4237 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Appalachian Power Co (WV) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Appalachian Power Co (WV) has 2 phone numbers. It's not always clear what is the best way to talk to Appalachian Power Co (WV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Appalachian Power Co (WV) - by phone or otherwise

While 800-982-4237 is Appalachian Power Co (WV)'s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Appalachian Power Co (WV) customers, is by calling their 888-333-4026 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Appalachian Power Co (WV) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Appalachian Power Co (WV).

What is GetHuman's Relationship to Appalachian Power Co (WV)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Appalachian Power Co (WV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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