Does American Standard Companies, Inc. offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for American Standard Companies, Inc. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this American Standard Companies, Inc. phone number to document the phone system.
Here is how our research team describes the way the American Standard Companies, Inc. phone system greets you: Consumer, contractor, homeowner, or trade professional, press 1. Wholesaler, retailer, or home center, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2. Then you must choose option 1-2.
Below are some clips we've found from American Standard Companies, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling American Standard Brands.
A division of Lickville Americas. Your call may be monitored or recorded for quality assurance purposes.
If you are a consumer, contractor, homeowner, or trade
or home center, please press two."
Excerpt from a call with American Standard Companies, Inc.
Monday, March 4, 2024 10:06 PM
What are the hours and when should I call?
American Standard Companies, Inc. operates the call center for this 800-442-1902 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 65 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the American Standard Companies, Inc. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Standard Companies, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Standard Companies, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American Standard Companies, Inc. is Monday.The most busy day to call is Friday, which averages 325% more phone calls by comparison.Again, this is based on a sample of 65 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call American Standard Companies, Inc.
In summation, the best day to call American Standard Companies, Inc. is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Standard Companies, Inc. staffs the call center well on Monday.
Why Customers Call American Standard Companies, Inc.
If you have time to do a bit of reading before you call American Standard Companies, Inc., we recommend you read over some of our problem-specific articles.
American Standard Companies, Inc. offers a wide range of products designed to enhance every aspect of your home. Our extensive product portfolio includes bathroom fixtures, kitchen faucets, sinks, bathtubs, and showers. We also provide innovative and efficient heating, ventilation, and air conditioning (HVAC) systems, along with smart home technologies. Our goal is to improve the overall comfort, convenience, and efficiency of your living space. With a focus on quality and reliability, our products are built to last and are known for their cutting-edge designs. Choose American Standard for all your home improvement needs, as we strive to continuously exceed your expectations and offer products that fit your lifestyle.
Yes, American Standard products are designed to meet industry standards and certifications. As a leading manufacturer in the industry, American Standard prioritizes quality and compliance with various industry standards. Our products are tested rigorously to ensure they meet the required performance and safety criteria. American Standard is committed to delivering reliable and high-quality products that not only meet industry standards but also exceed customer expectations. We work closely with regulatory bodies and industry organizations to stay updated with the latest standards and certifications. Our dedication to meeting these standards is a testament to our commitment to providing exceptional products that meet the needs of our customers while also ensuring their safety and satisfaction.
Yes, American Standard products are eco-friendly. As a company committed to sustainability, American Standard incorporates environmentally friendly practices into their product design and manufacturing processes. They prioritize energy efficiency and water conservation in their products, helping customers reduce their environmental impact without sacrificing performance or comfort. American Standard offers a range of eco-friendly options, including low-flow toilets, water-saving faucets, and energy-efficient heating and cooling systems. They also use sustainable materials and eco-conscious packaging whenever possible. Additionally, American Standard is dedicated to reducing waste and minimizing their carbon footprint through responsible manufacturing practices. By choosing American Standard products, consumers can contribute to a greener future while enjoying top-quality and innovative solutions for their homes or businesses.
Click the link above to get answers to just about any American Standard Companies, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call American Standard Companies, Inc. is extracted from issues that customers have reported to GetHuman.
More American Standard Companies, Inc. Customer Service Contacts
There are of course other ways to contact American Standard Companies, Inc. customer service besides the phone. Below we list the best ones, by medium.
American Standard Companies, Inc. Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- American Standard Companies, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is American Standard Companies, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Standard Companies, Inc. agent. This phone number is American Standard Companies, Inc.'s best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-442-1902 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call American Standard Companies, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, American Standard Companies, Inc. has 1 phone number. It's not always clear what is the best way to talk to American Standard Companies, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for American Standard Companies, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American Standard Companies, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.