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American Standard Companies, Inc. Customer FAQ

Top Answers & How-to Guides

What is American Standard Companies, Inc.'s Phone Number?

The question we are asked most often is about how to talk to American Standard Companies, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent American Standard Companies, Inc. Customer Questions

why is my 12" rough in toilet so far off of the wall

If your 12" rough-in toilet from American Standard Companies is too far off the wall, it's likely due to the measurements taken from the wall to the toilet's flange (drainpipe). The standard distance is usually 12" (which seems to be the case with your toilet). However, certain factors such as baseboards, protruding moldings, or walls that aren't flush can distort this measurement, making it seem like the toilet is further from the wall than it actually is. It's also possible that there can be variations in the design or model of the toilet itself. Please consult a plumber or an expert to rectify this situation as necessary.
Asked Mar 9, 2024 11:27 PM

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Product Information

What products does American Standard Companies, Inc. offer?

American Standard Companies, Inc. offers a diverse selection of products for both residential and commercial applications,...

Are American Standard products eco-friendly?

American Standard Companies, Inc. prioritizes sustainability in its products by designing water- and energy-efficient plumbing...

Do American Standard products meet industry standards and certifications?

American Standard prioritizes quality by ensuring its products comply with various industry standards and certifications. Their...

Can I find replacement parts for American Standard products?

Replacement parts for American Standard products can usually be found on their official website or at local home improvement...

What safety information should I know about using American Standard products?

Safety is critical when using American Standard products. Always adhere to the manufacturer's guidelines, stay informed about...

Purchasing and Orders

Where can I purchase American Standard products?

American Standard products are readily available at various retailers, including Home Depot, Lowe's, specialized plumbing...

What is the return policy for American Standard products?

American Standard allows returns typically within thirty days of purchase, provided items are unused and in original packaging....

Does American Standard offer any discounts or promotions?

American Standard Companies, Inc. regularly has various promotions and discounts on their offerings, which may include sales...

Can I track my order status?

Customers can track their order status on the American Standard website by referencing their confirmation email, which includes...

What are the shipping options for American Standard products?

American Standard Companies, Inc. provides various shipping options for their products, including standard ground, expedited,...

Warranties and Services

Does American Standard offer any warranties?

American Standard provides various warranties for its products, primarily limited to defects in materials and workmanship....

Are there any rebates available for American Standard products?

American Standard Companies, Inc. may have various rebates based on product type and location, often linked to energy...

How can I find a licensed contractor for American Standard installations?

To find a licensed contractor for American Standard installations, visiting their official website is beneficial. They may...

Does American Standard offer installation services?

American Standard primarily focuses on manufacturing various plumbing and HVAC products and does not provide direct...

Where can I find customer reviews or testimonials for American Standard products?

Reviews and testimonials for American Standard products are available on the official website, retailer sites like Home Depot...
We look to the American Standard Companies, Inc. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
American Standard Companies, Inc. issues reported to GetHuman
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