American Education Services Phone Number

Call American Education Services customer service faster with GetHuman

  • Calls American Education Services's Customer Service department
  • The average hold time is 45m
  • Hours are Mon-Fri 7:30am-9pm EST
  • The best time to call is 9:30am
  • Popular issues for this call center: Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, and Extension.
  • Reach a live American Education Services agent: When asked for "Social Security Number," press 0. You will be asked twice, press 0 again, then press 2.
  • What you hear when you call: Please enter your account number or Social Security number followed by the # key.

What to expect when you call

They may ask you to enter information with the dial pad
"The United States Department of Education is making one time a adjustments to payment counts under its income driven repayment and public service loan forgiveness programs. To take advantage of this opportunity, borrowers of federal family education loan program felt or health education assistance loan, HEAL, program loans, serviced by AES, must consolidate into a direct loan by April thirtieth twenty twenty four. Ask our representatives for more information about this opportunity. Recently, the US Department of Education announced the new saving on a valuable education save repayment plan and debt forgiveness for those who enroll in the plan. To take advantage of this opportunity, federal loan borrowers with loans serviced by AES must consolidate into the direct loan program. Please visit student aid dot gov for more information. Thank you for calling American Education Services.
This call may be monitored or recorded for quality assurance purposes.
Please enter your account number or Social Security number followed by the pound sign."
Excerpt from a call with American Education Services
Monday, March 18, 2024 7:26 PM

American Education Services Customer Phone Number 800-233-0557 - Stats

Phone number to dial800-233-0557
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7:30am-9pm EST
Best time to dial9:30am
Average wait45 minutes
Current wait63 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication73%
Quality of help71%
Customer votes566
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

American Education Services's Best Toll-Free/800 Customer Phone Number

This is American Education Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Education Services agent. This phone number is American Education Services's Best Phone Number because 1,710 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-233-0557 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call American Education Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, American Education Services has 1 phone number. It's not always clear what is the best way to talk to American Education Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Education Services - by phone or otherwise

While 800-233-0557 is American Education Services's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.aessuccess.org/contact/manage.shtml for Customer Service. If you think this information is inaccurate or know of other ways to contact American Education Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Education Services.

What is GetHuman's Relationship to American Education Services?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Education Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with American Education Services, including their website / help desk. Visit our American Education Services Customer Service page for more information.
American Education Services Customer Service

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