Customer Service

Phone Number & Contact Info's Best Phone Number

Toll-free·Calls Customer Service·Most popular number

How do I talk to a live human at

A:Press 2

Does offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Below are some clips we've found from's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling AmeriMark. Your call may be recorded for quality assurance. To best meet your needs, please select from the following options. To place an order or for customer service assistance on an existing order, returns, shipments, or our products, please press one. For account information or to make a payment, please press two. For questions about your account status, please Thank you for calling to make a payment on your AmeriMark account. Please note, by making a payment in this automated system, you can avoid the three dollar fee that is charged when paying with an agent as well as extended hold times in our payment center due to adjustments for the health and safety of our employees. I'll need some information to find your account. Your account number is printed at the upper right of any statement or letter we've sent you. If you have your account number available, say account number or you have the order number for any recent order, say order number. Otherwise, say phone number."
Excerpt from a call with
Friday, January 12, 2024 12:13 PM

They may ask your reason for calling (instead of a menu)

"Thank you for calling Merrimark.
Calls are recorded for quality assurance.
How can I help you?"
Excerpt from a call with
Friday, May 24, 2024 1:25 PM

The first phone menu

"Thank you for calling AmeriMark. Your call may be recorded for quality assurance.
To place an order or open your credit account, press one.
To make a payment or for questions on your billing statement or credit plan, press two."
Excerpt from a call with
Friday, May 31, 2024 12:34 PM

What are the hours and when should I call? operates the call center for this 877-268-9594 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 167 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call is Sunday. The most busy day to call is Monday, which averages 463% more phone calls by comparison. Again, this is based on a sample of 167 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call is Tuesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call

Below is a sample of recent calls to, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting shoe catalog: "I was calling to try to get a catalog for shoes."
- From a call lasting 12m 27s , Jun 10, 2024 3:51 PM
Inquiring about account balance: "Wanna talk to someone about my balance."
- From a call lasting 8m 34s , May 24, 2024 1:25 PM
Seeking human customer service: "I'm looking for a human being."
- From a call lasting 2m 25s , Apr 23, 2024 5:31 PM
Payment assistance: "I need to make a payment, please."
- From a call lasting 3m 8s , Apr 3, 2024 9:54 PM
Billing inquiry: "I would like to speak to one of your representatives about my bill."
- From a call lasting 3m 17s , Apr 1, 2024 6:22 PM
Account assistance: "I have questions about my account and need help with my account number."
- From a call lasting 4m 16s , Apr 1, 2024 6:15 PM
Speaking to representative: "Will I speak to a representative?"
- From a call lasting 3m 12s , Apr 1, 2024 1:39 PM
Placing order: "I would like to place an order."
- From a call lasting 1m 46s , Mar 20, 2024 12:09 AM
No specific purpose: "Hi."
- From a call lasting 6m 44s , Mar 6, 2024 6:28 PM
Account assistance: "I need help with my account."
- From a call lasting 2m 24s , Feb 28, 2024 3:55 PM

Conclusion and closing notes

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-268-9594 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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