Amazon Corporate Accounts Customer Service

Phone Number & Contact Info

Amazon Corporate Accounts's Best Phone Number

866-486-2360
Toll-free·Calls Customer Service·Most popular Amazon Corporate Accounts number
Q:

How do I talk to a live human at Amazon Corporate Accounts?

A:Just wait on the line
Q:

Does Amazon Corporate Accounts offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm CST. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 1 minute. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Amazon Corporate Accounts phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line
Below are some clips we've found from Amazon Corporate Accounts's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Amazon Business customer service. Please hold for the next available representative. This call may be monitored or recorded for quality assurance or training purposes."
Excerpt from a call with Amazon Corporate Accounts
Thursday, January 4, 2024 2:58 PM

What are the hours and when should I call?

Amazon Corporate Accounts operates the call center for this 866-486-2360 phone number Mon-Fri 7am-7pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 195 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amazon Corporate Accounts phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amazon Corporate Accounts staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Amazon Corporate Accounts is Tuesday. The most busy day to call is Thursday, which averages 45% more phone calls by comparison. Again, this is based on a sample of 195 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Thu
Busiest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Amazon Corporate Accounts

In summation, the best day to call Amazon Corporate Accounts is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Amazon Corporate Accounts staffs the call center well on Tuesday.

Why Customers Call Amazon Corporate Accounts

If you have time to do a bit of reading before you call Amazon Corporate Accounts, we recommend you read over some of our problem-specific articles.

What are the benefits of having a corporate account with Amazon?

Having a corporate account with Amazon offers several key benefits. Firstly, it provides access to a wide range of products and services tailored specifically for businesses, including bulk purchasing options and exclusive pricing. Secondly, with a corporate account, you can manage and track your organization's orders and expenses more efficiently through features like order history and purchasing analytics. Additionally, a corporate account enables multiple users to have separate logins under one organization, streamlining purchasing processes and maintaining security. Moreover, Amazon provides dedicated customer support for corporate accounts, ensuring timely assistance for any inquiries or issues. Overall, a corporate account with Amazon enhances convenience, efficiency, and cost-effectiveness for businesses, making it an advantageous choice for all types and sizes of organizations.

Are there any specific terms and conditions for corporate accounts on Amazon?

Yes, specific terms and conditions apply to corporate accounts on Amazon. These terms and conditions aim to provide a clear understanding of the rights and obligations for both Amazon and corporate account holders. They cover various aspects such as eligibility criteria, account management, purchasing guidelines, payment methods, and fees. Corporate accounts may also have access to additional features such as bulk ordering, purchasing analytics, and business pricing. The terms and conditions ensure compliance with Amazon's policies, including privacy and data protection. It is advisable for corporate account holders to review and adhere to these terms to fully leverage the benefits and services available to them through Amazon's corporate account program.

Does Amazon provide any reporting or analytics for corporate accounts?

Yes, Amazon provides robust reporting and analytics for corporate accounts. With our comprehensive dashboard, corporate customers have access to real-time data and insights on their account activity. From tracking order history and monitoring shipping details to managing user access and controlling spending, our reporting and analytics tools offer valuable visibility and control. Additionally, we provide detailed spend analysis, allowing businesses to identify trends, optimize procurement, and make informed decisions. With this level of transparency, corporate customers can effectively manage their operations, streamline processes, and drive cost efficiencies. Amazon's reporting and analytics capabilities empower businesses to track and measure their success, ultimately enabling them to make data-driven strategies and achieve their goals.

Top Amazon Corporate Accounts customer service problems

Click the link above to get answers to just about any Amazon Corporate Accounts customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Amazon Corporate Accounts, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with delivery refund: "I'm trying to see what I gotta do to get my money back."
- From a call lasting 5m 11s , May 21, 2024 8:02 PM
Technical difficulties: "Hello? Hi. You? Can you hear me?"
- From a call lasting 2m 52s , May 21, 2024 7:58 PM
Accounts payable contact: "I'm trying to figure out a way on how I can get in touch with accounts payable."
- From a call lasting 1m 37s , May 21, 2024 3:27 AM
Remove unauthorized person: "I want to know if you removed the person's name off of my account that didn't allow me to shop on my Amazon account."
- From a call lasting 1m 45s , May 20, 2024 8:08 PM
Issues with business account: "I tried to create a business account but there was an error on my form, can you get rid of it so I can create a new one for my second business?"
- From a call lasting 4m 59s , Mar 28, 2024 3:56 PM
Account verification issue: "I made some amendments to my business today and I can't open a new account because it says I already have one, but there was an error on the form so the business couldn't be verified."
- From a call lasting 3m 19s , Mar 28, 2024 3:51 PM
Confirming corporate office: "Is this the Amazon corporate office?"
- From a call lasting 46s , Mar 27, 2024 12:09 AM
Refund complaint: "I'm I am calling to make a complaint about my refund to Amazon."
- From a call lasting 38m 16s , Mar 14, 2024 12:54 AM
Inquiring about job opportunities: "I was trying to call corporate to get a hold of about jobs."
- From a call lasting 1m 38s , Mar 6, 2024 12:01 AM
Multiple service issues reported: "I've been having nothing but issues with you guys between shipping lying, getting cards on my account charged without my authorization."
- From a call lasting 12m 19s , Feb 25, 2024 4:57 PM

More Amazon Corporate Accounts Customer Service Contacts

There are of course other ways to contact Amazon Corporate Accounts customer service besides the phone. Below we list the best ones, by medium.

Amazon Corporate Accounts Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Amazon Corporate Accounts will reply our your email.

Conclusion and closing notes

This is Amazon Corporate Accounts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon Corporate Accounts agent. This phone number is Amazon Corporate Accounts's best phone number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-486-2360 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Amazon Corporate Accounts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Amazon Corporate Accounts has 1 phone number. It's not always clear what is the best way to talk to Amazon Corporate Accounts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Amazon Corporate Accounts. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amazon Corporate Accounts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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