Allstate Motor Club Customer Service

Phone Number & Contact Info

Allstate Motor Club's Best Phone Number

800-869-7997
Toll-free·Calls Customer Service·Most popular Allstate Motor Club number
Q:

How do I talk to a live human at Allstate Motor Club?

A:Direct to human. For emergency use only.
Q:

Does Allstate Motor Club offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

Allstate Motor Club Customer Phone Numbers

Roadside Assitance

800-998-8697
Toll-free · 24 hours, 7 days · Wait on the line for a representative. · Download the Allstate Motor Club app for faster service or hold online to be transferred to a representative.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Allstate Motor Club phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human. For emergency use only.
Here is how our research team describes the way the Allstate Motor Club phone system greets you: For dispatches within the last 48 hours, including credit card payment concerns, press 1. For all other payment service options, press 2. For network support inquiries, press 3.
Below are some clips we've found from Allstate Motor Club's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Allstate Roadside Services. For dispatches within the first forty eight hours, including payment concerns press option one. For all other payment service inquiries, press option two."
Excerpt from a call with Allstate Motor Club
Friday, January 5, 2024 11:26 PM

They may ask you to enter information with the dial pad

"Thank you for calling Allstate Roadside Services. For dispatches within the first forty eight hours, including payment concerns, press option.
One. For all other payment service inquiries, press option two.
For network support inquiries regarding your provider please enter your PO number if you do not know your PO number."
Excerpt from a call with Allstate Motor Club
Tuesday, February 20, 2024 8:06 PM

What are the hours and when should I call?

Allstate Motor Club operates the call center for this 800-869-7997 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 294 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Allstate Motor Club phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Allstate Motor Club staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Allstate Motor Club is Sunday. The most busy day to call is Monday, which averages 224% more phone calls by comparison. Again, this is based on a sample of 294 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Allstate Motor Club

In summation, the best day to call Allstate Motor Club is Wednesday.

Why Customers Call Allstate Motor Club

If you have time to do a bit of reading before you call Allstate Motor Club, we recommend you read over some of our problem-specific articles.

What services are included in the Allstate Motor Club membership?

The Allstate Motor Club membership offers a range of valuable services to its members. With the membership, members have access to a 24/7 emergency roadside assistance service, which includes services like tire changes, fuel delivery, lockout assistance, jump-starts, and towing. Members can also benefit from trip interruption coverage, providing reimbursement for expenses incurred during a covered breakdown, such as lodging and meals. Additionally, the membership provides access to a variety of travel discounts, including savings on hotels, car rentals, and vacation packages. Throughout the year, members can enjoy exclusive discounts and deals from retail partners. All these services aim to provide peace of mind and assistance to members during roadside emergencies, making their travels safer and more convenient.

Does Allstate Motor Club offer roadside assistance?

Yes, Allstate Motor Club offers roadside assistance to its members. As a leading provider of trusted automotive services, the club understands the importance of being prepared for unexpected roadside emergencies. Members can rely on Allstate Motor Club to provide 24/7 assistance for a range of issues, including flat tires, lockouts, dead batteries, fuel delivery, and towing services. With a vast network of reputable service providers nationwide, help is just a phone call away. Whether you're on a road trip or commuting to work, Allstate Motor Club is there to provide peace of mind and ensure you get back on the road safely and efficiently.

What are the benefits of the Allstate Motor Club travel discounts?

The Allstate Motor Club travel discounts offer a wide range of benefits for members. Firstly, members can enjoy significant savings on various travel-related expenses such as hotels, flights, car rentals, and cruises. These discounts are available not only domestically but also internationally, making it easier for members to explore new destinations while saving money. Additionally, members have access to personalized travel planning assistance from experienced travel professionals, who can provide advice, recommendations, and help with booking reservations. Moreover, the travel discounts include perks like discounted theme park tickets, special dining offers, and exclusive access to certain events or attractions. Overall, the Allstate Motor Club travel discounts provide members with fantastic opportunities to save money, enhance their travel experiences, and receive tailored support for a seamless and enjoyable trip.

Top Allstate Motor Club customer service problems

Click the link above to get answers to just about any Allstate Motor Club customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Allstate Motor Club, and their purpose. Are any of these similar to the reason you are trying to call?
Unknown purpose: ""
- From a call lasting 11m 49s , May 25, 2024 11:48 PM
Tow service issue: "I'm calling to find out why my tow service was not available despite having paid for it."
- From a call lasting 5m 3s , May 25, 2024 11:41 PM
Payment assistance: "I'm trying to pay my motor club bill."
- From a call lasting 6m 25s , Mar 26, 2024 11:25 PM
Billing inquiry: "I need to know how to get in touch with your billing department."
- From a call lasting 21m 1s , Mar 1, 2024 5:30 PM

More Allstate Motor Club Customer Service Contacts

There are of course other ways to contact Allstate Motor Club customer service besides the phone. Below we list the best ones, by medium.

Allstate Motor Club Customer Help Desk / Web Support

allstate.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Allstate Motor Club customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Allstate Motor Club's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Allstate Motor Club agent. This phone number is Allstate Motor Club's best phone number because 1,434 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-869-7997 include and other customer service issues. Rather than trying to call Allstate Motor Club first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Allstate Motor Club has 2 phone numbers. It's not always clear what is the best way to talk to Allstate Motor Club representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Allstate Motor Club. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Allstate Motor Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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