Akamai Technologies, Inc. Customer Service

Phone Number & Contact Info

Akamai Technologies, Inc.'s Best Phone Number

877-425-2624
Toll-free·Calls Customer Service·Most popular Akamai Technologies, Inc. number
Q:

How do I talk to a live human at Akamai Technologies, Inc.?

A:Calling this Akamai Technologies, Inc. number should go right to a real human being
Q:

Does Akamai Technologies, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Akamai Technologies, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Akamai Technologies, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this Akamai Technologies, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Akamai Technologies, Inc. operates the call center for this 877-425-2624 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 13 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Akamai Technologies, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Akamai Technologies, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Akamai Technologies, Inc. is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 13 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Akamai Technologies, Inc.

In summation, the best day to call Akamai Technologies, Inc. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Akamai Technologies, Inc. staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Akamai Technologies, Inc.

If you have time to do a bit of reading before you call Akamai Technologies, Inc., we recommend you read over some of our problem-specific articles.

What is Akamai Technologies, Inc.?

Akamai Technologies, Inc. is a leading global content delivery network (CDN) and cloud service provider. Established in 1998, Akamai's primary focus is to deliver online content and services faster, more reliably, and securely. The company operates a massive distributed network of servers globally, strategically positioned to optimize the delivery of web content, videos, applications, and other digital products. Akamai's intelligent routing technology helps reduce latency, improve website performance, and ensure seamless user experiences across various devices and networks, even during peak traffic periods. Additionally, Akamai offers a range of cloud security solutions, protecting websites, applications, and APIs from cyber threats like DDoS attacks, web application vulnerabilities, and data breaches. With its robust network infrastructure and security services, Akamai provides businesses with the tools they need to deliver high-quality digital experiences to their customers.

What industries does Akamai Technologies serve?

Akamai Technologies serves a wide range of industries across the globe. The company provides services and solutions for sectors such as e-commerce, media and entertainment, financial services, gaming, healthcare, government, technology, and more. Akamai's content delivery network (CDN) effectively delivers web content, online videos, and applications to improve user experience and performance for businesses in these industries. Additionally, Akamai offers cloud security solutions that protect businesses, governments, and various organizations from cyber threats and ensures data privacy. With their extensive network infrastructure and expertise, Akamai caters to the unique needs of different industries, helping them achieve reliable and scalable digital operations while enhancing their customers' online experiences.

What products or services does Akamai Technologies offer?

Akamai Technologies offers a wide range of products and services designed to optimize and secure websites, applications, and digital content delivery. Their offerings can be broadly categorized into three main areas. Firstly, they provide a comprehensive suite of cloud-based solutions that enhance website and application performance, such as Web and Mobile Performance Solutions, Image & Video Optimization, and API Gateway. Secondly, Akamai offers various cybersecurity and threat intelligence services for safeguarding against online threats, including Web Application Protector, Bot Manager, and Kona Site Defender. Lastly, they specialize in media delivery and streaming solutions, with products like Media Delivery Solutions, Adaptive Media Delivery, and Media Services Live. Through these offerings, Akamai empowers businesses to deliver fast, reliable, and secure digital experiences to their global audiences.

Top Akamai Technologies, Inc. customer service problems

Click the link above to get answers to just about any Akamai Technologies, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Akamai Technologies, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Akamai Technologies, Inc. agent. This phone number is Akamai Technologies, Inc.'s best phone number because 78 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-425-2624 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Akamai Technologies, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Akamai Technologies, Inc. has 1 phone number. It's not always clear what is the best way to talk to Akamai Technologies, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Akamai Technologies, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Akamai Technologies, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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