Adobe Photoshop Phone Number
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Customer service
- Calls Adobe Photoshop's Customer Service department
- The average hold time is 2m
- The current wait is approximately 6m
- Hours are 24 hours, 7 days
- The best time to call is 1:30pm
- Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
- Reach a live Adobe Photoshop agent: Direct to licensing, registration, web subscription services
Calling Adobe Photoshop Customer Care at 800-833-6687
Whether new to Adobe Photoshop or a veteran user, calling the customer service number can be a way to get personalized instructions on the program's features. Photoshop has many elements like the other Adobe programs, so there may be questions about the best way to navigate the program. I was interested in Adobe Photoshop's new artificial intelligence (AI) function, so I wanted someone to walk me through how to use it rather than wasting time with trial and error.
Calling the Adobe Photoshop customer service number means listening to a menu of options from an automated voice. Once the system answered my call and told me I had reached Adobe customer care, it assured me it would get me to the right place. Like other customer support lines, the automated voice offers numerical options to press for account information, redemption codes, and how to download and buy Photoshop. If I missed something from the list of options, I could press star to hear the information again.
The system required me to press 1 if I used a Mac or Windows or 2 for a phone or tablet. Although I called an Adobe Photoshop customer service number, I listened to a list of nine products I could get help with by pressing numbers corresponding to each one. I chose the number associated with Photoshop, and the automated voice told me to remain on the line for the next available agent. I wasn't on the line long before I heard that agents were busy and to please wait. However, shortly after that, an agent was on the line and ready to assist me.
The agent asked for my first and last name and Adobe email ID. Subscribers to Adobe Creative Cloud use that information to log in. Once I provided that information, I needed to open the program on my computer. Initially, I attempted to follow the agent's prompts on using the AI feature. Still, I was unsuccessful, so they asked me to share my screen. Once we went into screen sharing, they needed to update my Photoshop version, which took quite a while. It may have been my Internet speed, but it took several minutes to complete the updates.
Once we had an updated Photoshop version, the agent instructed me to open a photo and showed me how the AI feature worked. For example, I could add a tree to a landscape picture by typing the word "tree" in the designated space. Since I didn't have much time, I told them I would work on it and thanked them for helping me understand the function.
Overall, the Adobe Photoshop customer service experience was positive. Even though I had to listen to the typical automated list of options, I didn't feel the frustration of never speaking with a human. The agent was kind and patient and seemed willing to take all the time necessary to help me understand how to use the AI feature. With Adobe's web presence, the system may have directed me to web-based resources if I had selected other options.
Reasons customers like you called recently
Adobe Photoshop Customer Phone Number 800-833-6687 - Stats
Adobe Photoshop's Best Toll-Free/800 Customer Phone Number
This is Adobe Photoshop's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Adobe Photoshop agent. This phone number is Adobe Photoshop's Best Phone Number because 4,800 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-833-6687 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Adobe Photoshop first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Adobe Photoshop has 1 phone number. It's not always clear what is the best way to talk to Adobe Photoshop representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
What is GetHuman's Relationship to Adobe Photoshop?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Adobe Photoshop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.