Aaron's Customer Service

Phone Number & Contact Info

Aaron's's Best Phone Number

Toll-free·Calls Customer Service·Most popular Aaron's number

How do I talk to a live human at Aaron's?

A:Press 1 then enter zip code

Does Aaron's offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Aaron's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then enter zip code
Below are some clips we've found from Aaron's's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Aaron's customer service. This call may be monitored and recorded for training and quality assurance purposes. If you are calling regarding a customer service experience at one of our stores, press one. For online order assistance, press two. If you are calling to check the status of your online order,"
Excerpt from a call with Aaron's
Monday, March 4, 2024 7:57 PM

The first phone menu

"Thank you for calling Aaron's customer service. This call may be monitored and recorded for training and quality assurance purposes. To repeat this menu, press star.
If you are calling regarding a customer service experience at one of our stores, press one.
For online order assistance, press two."
Excerpt from a call with Aaron's
Monday, May 20, 2024 4:10 PM

What are the hours and when should I call?

Aaron's operates the call center for this 877-607-9999 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 112 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aaron's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aaron's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Aaron's is Sunday. The most busy day to call is Tuesday, which averages 200% more phone calls by comparison. Again, this is based on a sample of 112 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Aaron's

In summation, the best day to call Aaron's is Monday.

Why Customers Call Aaron's

If you have time to do a bit of reading before you call Aaron's, we recommend you read over some of our problem-specific articles.

What is the return policy at Aaron's?

At Aaron's, we understand that sometimes circumstances may change, leading to the need for a return. To ensure customer satisfaction, we have a flexible return policy. Within the first 24 hours of your rental agreement, you can cancel it with no penalties or obligations. If it has been more than 24 hours, you can still return the product at any time during your agreement, without incurring any further obligations. Please note that all payments made up until the return date are non-refundable. Additionally, returning a product does not affect your credit score or credit history. We strive to provide our customers with a hassle-free return experience and are committed to making sure you are completely satisfied with your rental agreement.

What are the financing options available at Aaron's?

At Aaron's, we offer flexible financing options to ensure you can easily acquire the products you need. We understand that everyone's financial circumstances are different, so our financing options are tailored to suit diverse needs. Whether you're looking for furniture, electronics, appliances, or any other rental or lease-to-own product, we've got you covered. You can choose from options like our lease-to-own program, where you make affordable monthly payments until you own the product. Additionally, we offer a 12-month or 24-month lease agreement, providing you with more flexibility. We also have a variety of payment plans and payment methods to further accommodate your preferences. With our financing options, you can enjoy the convenience of quality products without breaking the bank.

What services does Aaron's Bros. Moving offer?

Aaron's Bros. Moving is a premier moving company that offers a range of professional services to ensure a smooth and stress-free moving experience. Our comprehensive services include residential and commercial moving, local and long-distance moves, packing and unpacking, furniture disassembly and assembly, moving supplies and materials, and secure storage solutions. Our team of highly trained and experienced movers is dedicated to handling every aspect of your move with utmost care and efficiency. Whether you are relocating to a new home or moving your business, Aaron's Bros. Moving is here to provide you with reliable, affordable, and personalized moving solutions tailored to your specific needs.

Top Aaron's customer service problems

Click the link above to get answers to just about any Aaron's customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Aaron's Customer Service Contacts

There are of course other ways to contact Aaron's customer service besides the phone. Below we list the best ones, by medium.

Aaron's Customer Service Live Chat

aarons.com - Customer Service
Click "Live Chat" at the top of the page
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Aaron's provides this option.

Aaron's Customer Help Desk / Web Support

aarons.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Aaron's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Aaron's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aaron's agent. This phone number is Aaron's's best phone number because 2,922 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-607-9999 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Aaron's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Aaron's has 1 phone number. It's not always clear what is the best way to talk to Aaron's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Aaron's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aaron's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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