AWHR Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at AWHR?
A:Must choose option 1-5, then wait on line until transferred to a representative. You can also use our free service that can talk to AWHR for you and report back. Q:
Does AWHR offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm, Sat-Sun 8am-5pm CST. The least busy day is Friday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AWHR below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AWHR phone number to document the phone system.
Here is how our research team describes the way the AWHR phone system greets you: For service on a water heater or appliance, press 1. For new customers, press 2. To transfer or cancel service, press 3. For billing or payment inquiries, press 4. For service on a Direct Energy Protection Plan, press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-5, then wait on line until transferred to a representative.
What are the hours and when should I call?
AWHR operates the call center for this 866-675-2947 phone number Mon-Fri 7am-7pm, Sat-Sun 8am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 221 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AWHR call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AWHR phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AWHR staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AWHR is Friday. The most busy day to call is Monday. Again, this is based on a sample of 221 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call AWHR
In summation, the best day to call AWHR is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this AWHR number, but it is also the day with the shortest hold times.
Why Customers Call AWHR
If you have time to do a bit of reading before you call AWHR, we recommend you read over some of our problem-specific articles.
What is AWHR?
AWHR is an abbreviation for American Water Heater Rentals. It is a leading provider of water heater rental services in the United States. AWHR enables customers to rent high-quality, energy-efficient water heaters instead of purchasing them outright. Their service includes professional installation, maintenance, repairs, and replacement of water heaters, ensuring uninterrupted hot water supply. AWHR offers flexible rental plans to residential customers, as well as property management and commercial clients. With a nationwide network of certified technicians, AWHR ensures prompt and reliable service in case of any issues. This convenient and cost-effective solution takes away the burden of buying and maintaining a water heater, providing customers with hassle-free access to hot water for their homes or businesses.
Where is AWHR available?
AWHR is available nationwide in the United States. We provide our services to customers across all 50 states, including rural areas and major cities. Our goal is to ensure that everyone has easy access to our reliable and convenient water heater rental solutions. We have a large network of local technicians and authorized partners who are well-equipped to serve customers throughout the country. So, regardless of your location, you can count on AWHR for high-quality water heater services. Whether you live in a bustling city or a remote town, we strive to deliver exceptional customer service and efficient water heater rentals to meet your needs.
How does AWHR work?
AWHR, or Affordable Water Heater Rentals, provides a hassle-free and cost-effective solution for homeowners. The process is simple: AWHR identifies homeowners' water heater needs and installs top-quality, energy-efficient water heaters at no upfront cost. The AWHR rental agreement includes full maintenance and warranty coverage, ensuring worry-free operation and saving homeowners from unexpected repair expenses. AWHR’s experienced technicians handle all installations and replacements, ensuring safe and efficient operation. With AWHR, customers enjoy reliable hot water without the burden of purchasing, maintaining, or replacing water heaters. Should any issues arise, AWHR's dedicated customer service team is available to provide support and assistance. AWHR's streamlined rental program allows homeowners to focus on their everyday lives while enjoying the convenience and comfort of a reliable hot water supply.
Top AWHR customer service problems
Click the link above to get answers to just about any AWHR customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More AWHR Customer Service Contacts
There are of course other ways to contact AWHR customer service besides the phone. Below we list the best ones, by medium.
AWHR Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and AWHR will reply our your email.
AWHR Customer Help Desk / Web Support
As a last, sometimes only, resort- AWHR customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is AWHR's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AWHR agent. This phone number is AWHR's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-675-2947 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call AWHR first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, AWHR has 1 phone number. It's not always clear what is the best way to talk to AWHR representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AWHR. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AWHR. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.