AVerMedia Technologies Inc Customer Service

Phone Number & Contact Info

AVerMedia Technologies Inc's Best Phone Number

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How do I talk to a live human at AVerMedia Technologies Inc?

A:Do not press anything

Does AVerMedia Technologies Inc offer 24 hour customer service?

A:Not at this number; hours here are 8am-5pm PST. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AVerMedia Technologies Inc phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not press anything

What are the hours and when should I call?

AVerMedia Technologies Inc operates the call center for this 510-403-0006 phone number 8am-5pm PT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AVerMedia Technologies Inc phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AVerMedia Technologies Inc staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AVerMedia Technologies Inc is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call AVerMedia Technologies Inc

In summation, the best day to call AVerMedia Technologies Inc is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AVerMedia Technologies Inc staffs the call center well on Tuesday.

Why Customers Call AVerMedia Technologies Inc

If you have time to do a bit of reading before you call AVerMedia Technologies Inc, we recommend you read over some of our problem-specific articles.

What products does AVerMedia Technologies Inc offer?

AVerMedia Technologies Inc offers a comprehensive range of products in the field of audiovisual solutions. Our product lineup includes video capture cards, live streaming encoders, broadcasting devices, digital TV tuners, and media players. These cutting-edge technologies cater to various sectors such as gaming, education, healthcare, and broadcasting. Our video capture cards enable users to record and stream high-definition content effortlessly. AVerMedia's live streaming encoders offer seamless video streaming with advanced features like dual-channel streaming and multi-bitrate encoding. Additionally, our digital TV tuners provide superior-quality TV viewing experience on PCs or laptops. AVerMedia also offers media players, perfect for digital signage and multimedia presentations. With our wide range of products, AVerMedia Technologies Inc ensures quality, innovation, and reliability for all audiovisual requirements.

What are the system requirements for AVerMedia products?

The system requirements for AVerMedia products vary depending on the specific product. However, most AVerMedia products are compatible with Windows operating systems, including Windows 7, 8, and 10. Some products may also be compatible with Mac OS. Additionally, a minimum processor speed of 2GHz or higher is recommended, along with a minimum of 2GB RAM for smooth operation. For capturing and recording videos, it is advisable to have a USB 2.0 or higher port for optimal performance. Moreover, certain AVerMedia products may require additional system specifications, such as HDMI connectivity or specific graphics cards. It is always recommended to refer to the product's user manual or the AVerMedia website for detailed system requirements for each specific product.

What is the warranty period for AVerMedia products?

The warranty period for AVerMedia products varies depending on the product. Generally, AVerMedia offers a standard 2-year limited warranty for most of its products, including capture cards, streaming devices, and gaming accessories. However, some products may come with a shorter warranty period or may offer an extended warranty for an additional fee. It is advisable to refer to the specific product's documentation or contact AVerMedia's customer support for accurate and up-to-date information regarding warranty coverage. AVerMedia is committed to providing reliable and high-quality products, and their warranty ensures customer satisfaction and peace of mind regarding any potential manufacturing defects during the specified period.

Top AVerMedia Technologies Inc customer service problems

Click the link above to get answers to just about any AVerMedia Technologies Inc customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More AVerMedia Technologies Inc Customer Service Contacts

There are of course other ways to contact AVerMedia Technologies Inc customer service besides the phone. Below we list the best ones, by medium.

AVerMedia Technologies Inc Customer Help Desk / Web Support

avermedia-usa.com - Customer Service
Online customer service support
As a last, sometimes only, resort- AVerMedia Technologies Inc customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is AVerMedia Technologies Inc's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AVerMedia Technologies Inc agent. This phone number is AVerMedia Technologies Inc's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 510-403-0006 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call AVerMedia Technologies Inc first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AVerMedia Technologies Inc has 1 phone number. It's not always clear what is the best way to talk to AVerMedia Technologies Inc representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AVerMedia Technologies Inc. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AVerMedia Technologies Inc. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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