AT&T Worldnet Customer Service

Phone Number & Contact Info

AT&T Worldnet's Best Phone Number

800-288-2020
Toll-free·Calls Customer Service·Most popular AT&T Worldnet number
Q:

How do I talk to a live human at AT&T Worldnet?

A:Press 2 at the first menu, then just keep saying "Representative" for all other questions.
Q:

Does AT&T Worldnet offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

AT&T Worldnet Customer Phone Numbers

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AT&T Worldnet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 at the first menu, then just keep saying "Representative" for all other questions.
Here is how our research team describes the way the AT&T Worldnet phone system greets you: If you are calling about regular exchange telephone service, press 1. For AT&T sales or service needs, press 2.

What are the hours and when should I call?

AT&T Worldnet operates the call center for this 800-288-2020 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T Worldnet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T Worldnet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T Worldnet is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call AT&T Worldnet

In summation, the best day to call AT&T Worldnet is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this AT&T Worldnet number, but it is also the day with the shortest hold times.

Why Customers Call AT&T Worldnet

If you have time to do a bit of reading before you call AT&T Worldnet, we recommend you read over some of our problem-specific articles.

What are the email settings for AT&T Worldnet?

To configure your email with AT&T Worldnet, you need to input specific settings. For incoming mail (POP3), use incoming.att.net as the POP server and port 995 with SSL enabled. Outgoing mail (SMTP) requires outgoing.att.net as the SMTP server and port 465 with SSL enabled. Ensure that you select the option to authenticate with your username and password. For IMAP, the server is imap.mail.att.net with port 993 and SSL enabled. The SMTP server remains the same as for POP3. Remember to use your full email address as the username when configuring both POP3 and IMAP. These settings will allow you to easily access and send emails with AT&T Worldnet for a seamless communication experience.

Is AT&T Worldnet available in my area?

Yes, AT&T Worldnet is available in multiple areas across the United States. To check if it is available in your specific area, you can visit the AT&T website or contact their customer support. On the website, there is a dedicated section where you can enter your zip code to determine if Worldnet is offered at your location. Alternatively, you can reach out to the customer support team via phone or chat to inquire about availability. They will be able to provide you with the most up-to-date information regarding service availability in your area. AT&T strives to provide comprehensive coverage, but availability may vary depending on the exact location.

What is the cancellation policy for AT&T Worldnet?

AT&T Worldnet's cancellation policy allows customers to terminate their service at any time. Upon deciding to cancel, customers are responsible for contacting customer support directly through phone or online channels. There are no cancellation fees or penalties for ending the service. However, any remaining balance or outstanding charges on the customer's account will still be billed. Customers are advised to return any AT&T equipment, such as modems or routers, within 21 days of cancellation to avoid additional charges. AT&T Worldnet recommends scheduling a cancellation date in advance to ensure a smooth transition. It's important to note that canceling the service does not release any contractual obligations for bundled services, such as phone or television plans, which may require separate cancellation requests.

Top AT&T Worldnet customer service problems

Click the link above to get answers to just about any AT&T Worldnet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is AT&T Worldnet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AT&T Worldnet agent. This phone number is AT&T Worldnet's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-288-2020 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call AT&T Worldnet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, AT&T Worldnet has 2 phone numbers. It's not always clear what is the best way to talk to AT&T Worldnet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AT&T Worldnet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AT&T Worldnet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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