AT&T Worldnet Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about AT&T Worldnet customer service, archive #1. It includes a selection of 1 issue(s) reported January 6, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently discovered that I have been charged $24.95 monthly for a dial-up internet service that has been inactive for years. I was informed by ATT stores in Sarasota, FL that they do not offer internet services anymore and was advised to reach out to Frontier or Xfinity. It seems puzzling that I am still being billed for an obsolete service by ATT when they no longer provide internet services. Additionally, I was told that ATT email is a complimentary service and should not involve any charges.
I rely on the ATT email accounts [redacted] for personal use and [redacted] for my business, Places ii Go Travel, which I have been using for over 25 years. I do not wish for any disruption to these accounts. It is perplexing to me why my credit card is being charged $[redacted] annually for a service that is unnecessary and apparently not available through ATT.
I would appreciate it if a representative from ATT Customer Service could contact me at [redacted] or [redacted], or via mail at Robert Falk, [redacted] Meyer Drive, Sarasota, FL [redacted]. Please note that this account may be linked to my previous address in CA at [redacted] Palmer Lane.
Robert Falk
[redacted] Meyer Drive
Sarasota, FL [redacted]
[redacted]
Reported by GetHuman1907063 on воскресенье, 6 января 2019 г., 3:13
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