AOL Member Services Phone Number

Hold time now: 21 mins (avg 21)
Best time to call: 2pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0# then 3 then 3
AOL's #1 Phone Number

AOL Member Services Phone Number 866-401-3158 - Info & Statistics

Phone number to dial866-401-3158
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hoursMon-Sun 8am-10pm EST
Best time to dial2pm
Navigate phone maze to a humanPress 0# then 3 then 3
Average wait21
Current wait21
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication89%
Quality of help56%
Customer votes6,976
Best phone number800-827-6364
Information last updatedFri Dec 07 2018 10:00:00 GMT+0000 (UTC)

AOL's 866-401-3158 Member Services Number

This AOL phone number is ranked #2 out of 2 because 113,436 AOL customers tried our tools and information and gave us feedback after they called. The reason customers call 866-401-3158 is to reach the AOL Member Services department for problems like Hacked Account, Update Account Info, Technical or service issue, Recover Account, Disabled Account. As far as we can tell, AOL has call center locations in New Mexico or Oklahoma or Florida or India and you can call during their open hours Mon-Sun 8am-10pm EST. AOL has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 866-401-3158 and ways to call or contact AOL with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AOL

Calling AOL at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from AOL Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with AOL's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare AOL's phone numbers against each other.

Contacting AOL in General

While 866-401-3158 is AOL's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-827-6364 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AOL help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact AOL.

AOL Contact Info

Other AOL Phone Numbers

Customer Service800-827-6364

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