AMR Medical Transport Customer Service

Phone Number & Contact Info

AMR Medical Transport's Best Phone Number

877-633-8747
Toll-free·Calls Customer Service·Most popular AMR Medical Transport number
Q:

How do I talk to a live human at AMR Medical Transport?

A:Calling this AMR Medical Transport number should go right to a real human being
Q:

Does AMR Medical Transport offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AMR Medical Transport phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this AMR Medical Transport number should go right to a real human being
Below are some clips we've found from AMR Medical Transport's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"You've reached the HHSC medical transportation program helpline. Program transport medical. Beginning June first twenty twenty one, if you or your child has a Medicaid health plan, please contact your health plan's transportation subcontractor to schedule your medical transportation. Needs. Medicaid, Use the keypad on your phone to make your selection. For English, press one. Please try again."
Excerpt from a call with AMR Medical Transport
Tuesday, March 26, 2024 5:08 PM
In fact, much of this information on this page is superfluous because this AMR Medical Transport phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

AMR Medical Transport operates the call center for this 877-633-8747 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AMR Medical Transport phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AMR Medical Transport staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AMR Medical Transport is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call AMR Medical Transport

In summation, the best day to call AMR Medical Transport is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AMR Medical Transport staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call AMR Medical Transport

If you have time to do a bit of reading before you call AMR Medical Transport, we recommend you read over some of our problem-specific articles.

What is the cost of a medical transport with AMR?

The cost of a medical transport with AMR Medical Transport may vary depending on multiple factors. These factors include the type of service required, the distance of the transport, and any additional medical equipment or supplies needed during the journey. To obtain an accurate cost estimate for your specific situation, we recommend contacting our dedicated customer service team. They will be able to evaluate your needs and provide you with a personalized quote. We strive to offer competitive and transparent pricing, ensuring that our valued clients receive high-quality medical transportation services at a fair and reasonable cost.

Does AMR accept insurance for medical transports?

Yes, AMR Medical Transport accepts insurance for medical transports. We understand the importance of affordability and accessibility for our patients and work closely with various insurance providers to facilitate smooth and hassle-free billing processes. Our dedicated team is well-versed in handling insurance claims and will assist you in verifying coverage and submitting necessary documents. We accept a wide range of insurance plans, including but not limited to Medicare, Medicaid, private insurance, and worker's compensation. Additionally, we strive to keep our services transparent and will provide you with accurate cost estimates beforehand to ensure you are aware of any out-of-pocket expenses. Rest assured, AMR Medical Transport is committed to providing exceptional care while adhering to your insurance requirements.

What are the qualifications of AMR's medical transport staff?

AMR's medical transport staff are highly qualified professionals dedicated to providing exceptional care. Our team consists of licensed and certified paramedics, emergency medical technicians (EMTs), registered nurses (RNs), and other trained healthcare providers. Each staff member undergoes rigorous education, training, and certification processes to ensure their expertise in pre-hospital emergency care and medical transportation. Moreover, AMR invests in regular skill training programs and continuing education to keep our staff's knowledge and skills up to date. We prioritize patient safety and well-being, employing individuals who exhibit compassion, professionalism, and excellent communication skills. Our staff's qualifications, combined with the latest medical equipment and ongoing quality assurance, guarantee that every patient receives the highest standard of care during transportation.

Top AMR Medical Transport customer service problems

Click the link above to get answers to just about any AMR Medical Transport customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is AMR Medical Transport's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AMR Medical Transport agent. This phone number is AMR Medical Transport's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-633-8747 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call AMR Medical Transport first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, AMR Medical Transport has 1 phone number. It's not always clear what is the best way to talk to AMR Medical Transport representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AMR Medical Transport. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AMR Medical Transport. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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