AFC Enterprises, Inc. Customer Service

Phone Number & Contact Info

AFC Enterprises, Inc.'s Best Phone Number

404-459-4450
Calls Corporate Offices·Most popular AFC Enterprises, Inc. number
Q:

How do I talk to a live human at AFC Enterprises, Inc.?

A:Direct to corporate headquarters.
Q:

Does AFC Enterprises, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AFC Enterprises, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to corporate headquarters

What are the hours and when should I call?

AFC Enterprises, Inc. operates the call center for this 404-459-4450 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AFC Enterprises, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AFC Enterprises, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AFC Enterprises, Inc. is Friday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call AFC Enterprises, Inc.

In summation, the best day to call AFC Enterprises, Inc. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AFC Enterprises, Inc. staffs the call center well on Friday.

Why Customers Call AFC Enterprises, Inc.

If you have time to do a bit of reading before you call AFC Enterprises, Inc., we recommend you read over some of our problem-specific articles.

What is AFC Enterprises, Inc.?

AFC Enterprises, Inc. is a global quick-service restaurant company that owns and operates multiple popular brands. With a rich history spanning several decades, AFC Enterprises, Inc. has established itself as a leader in the industry. Our portfolio of brands includes the renowned Popeyes Louisiana Kitchen, which specializes in delicious, Louisiana-style chicken and seafood. By focusing on flavorful offerings and high-quality ingredients, we have cultivated a loyal customer base worldwide. AFC Enterprises, Inc. is committed to delivering exceptional dining experiences while prioritizing customer satisfaction and operational excellence. Our robust franchise network provides opportunities for entrepreneurs to partner with us and benefit from our extensive expertise. Through continuous innovation and a strategic growth mindset, AFC Enterprises, Inc. aims to remain at the forefront of the quick-service restaurant industry.

Where are AFC Enterprises, Inc. restaurants located?

AFC Enterprises, Inc. restaurants are located in multiple countries worldwide. We have a presence in the United States, Canada, and several countries across Europe, Africa, the Middle East, and Asia. Our restaurants can be found in various cities and towns, catering to diverse communities. We strive to bring our delicious food and exceptional service to as many locations as possible, ensuring accessibility and convenience for our customers. Whether you're in the heart of a bustling city or a quieter suburban area, there's a good chance an AFC Enterprises, Inc. restaurant is nearby, ready to serve you our high-quality and tasty menu offerings.

What are the different brands owned by AFC Enterprises, Inc.?

AFC Enterprises, Inc. owns and operates several popular brands within the quick-service restaurant industry. Its portfolio encompasses three primary brands. Firstly, there is Popeyes Louisiana Kitchen, famous for its delicious Cajun-inspired fried chicken and savory sides. Popeyes has a strong presence worldwide, serving millions of customers each day. Secondly, AFC Enterprises owns Church's Chicken, a brand renowned for its tasty home-style fried chicken and Southern-inspired sides. Church's Chicken has a long-standing history and remains a favorite amongst many. Lastly, AFC Enterprises also owns Texas Chicken outside of the United States. Texas Chicken offers a diverse menu of classic American comfort food, including chicken, burgers, and more, appealing to international audiences. These three dynamic brands collectively contribute to the success and growth of AFC Enterprises, Inc.

Top AFC Enterprises, Inc. customer service problems

Click the link above to get answers to just about any AFC Enterprises, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More AFC Enterprises, Inc. Customer Service Contacts

There are of course other ways to contact AFC Enterprises, Inc. customer service besides the phone. Below we list the best ones, by medium.

AFC Enterprises, Inc. Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and AFC Enterprises, Inc. will reply our your email.

Conclusion and closing notes

This is AFC Enterprises, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AFC Enterprises, Inc. agent. This phone number is AFC Enterprises, Inc.'s best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 404-459-4450 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call AFC Enterprises, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, AFC Enterprises, Inc. has 1 phone number. It's not always clear what is the best way to talk to AFC Enterprises, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AFC Enterprises, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AFC Enterprises, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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