A.O. Smith Customer Service Phone Number

800-527-1953
Hold time now: 8 mins (avg 3)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Dial extension 4656, or dial 0 for an operator
This is not the most popular A.O. Smith phone number (it's ranked #2). Most customers call 800-433-2545 for support: Click here for best option

Other customers got on the phone recently because:

Where to buy replacement pump
Water heater not working. The gas is trying to ignite but fails. I tried restarting it...
Tankless water heater, ticking sound with code E**
I have a ao Smith tankless water heater the model is ***i and I'm trying to figure out...
Our product is Ao smith water purifier water is coming out from his body from side now...
Water softener the brine is full we need to know how to drain it
Hello i bought a motor on December **th. **** now the motor make a wicked high pitch so...
iv orderd my new phone just wondering when it will b delivery order number MPD*********
Need to speak to an A.O smith rep about a faulty water heater under warranty
Why is it no warranty if it is ** years on the heater and i paid for it.
I bought ao smith hot water heater natural gas ** gallons with ** years warranty. Which...
Dear GetHuman team,*I am Anand Ambade from Kharbi Nagpur India, one water purifier buy...
Need to info about hybrid heater
I have a AO Smith natural gas hot water heater model GCV ** *** It all started when...

Help me with my issue

A.O. Smith Customer Service Phone Number 800-527-1953 - Info & Statistics

Phone number to dial800-527-1953
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanDial extension 4656, or dial 0 for an operator
Average wait3
Current wait8
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or web
Quality of communication94%
Quality of help88%
Customer votes752
Best phone number800-433-2545
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

A.O. Smith's 800-527-1953 Customer Service Number

This A.O. Smith phone number is ranked #2 out of 4 because 6,402 A.O. Smith customers tried our tools and information and gave us feedback after they called. The reason customers call 800-527-1953 is to reach the A.O. Smith Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, A.O. Smith has call center locations in null and you can call during their open hours 24 hours, 7 days. A.O. Smith has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 800-527-1953 and ways to call or contact A.O. Smith with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling A.O. Smith

Calling A.O. Smith at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from A.O. Smith Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with A.O. Smith's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting A.O. Smith in General

While 800-527-1953 is A.O. Smith's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-433-2545 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach A.O. Smith help by calling them, is that other customers give their customer support at this number a 94% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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