A.O. Smith Water Heater Customer Service Phone Number

  • Calls A.O. Smith's Water Heater Customer Service department
  • On average, callers wait 3 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3:15pm
  • Some common reasons that visitors to GetHuman call A.O. Smith include Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Get a real live human at this number: Direct to human (water heaters related questions)
  • This is not the most popular A.O. Smith phone number (it's ranked #2). Most customers call 800-527-1953 for support: Click here for best option

Other customers got on the phone recently because:

pressure relief valve problem, leaks and is getting worse
Water heat was installed *******, started leaking internally *******. Insulation inside...
Tankless water heater issues
Hello hope you are well.**I wanted to contact you regarding the information you have pr...
We need to claim a return number to use the warranty on our hot water heater. Lowes wi...
My water heater stopped working and it's been about * years I could no longer keep the...
I have a ***c tankless water heater. Model * GT**-***C-I ****Bought in June as soon as...
I have an AO Smith hot water heater that was installed June *th **** that will probably...
In regards to Model* E*-**C**SV Serial* **************I want it REPAIRed NOW*TODAY.*You...
My water heater is leaking and it should be under warranty. I need it replaced ASAP
Water heater tank leaking gas-fired
Want to get my geyser serviced
Reference to open case * ******** - serial * ****A******. Replaced gas control valve a...
AO Smith water heater not giving out heat or hot water model number is gpxd *****. Seri...

A.O. Smith Water Heater Customer Service Phone Number 800-433-2545 - Info & Statistics

Phone number to dial800-433-2545
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingWater Heater Customer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanDirect to human (water heaters related questions)
Average wait3
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication75%
Quality of help81%
Customer votes367
Best phone number800-527-1953
Information last updatedTue Apr 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

A.O. Smith's 800-433-2545 Water Heater Customer Service Number

This A.O. Smith phone number is ranked #2 out of 3 because 6,402 A.O. Smith customers tried our tools and information and gave us feedback after they called. The reason customers call 800-433-2545 is to reach the A.O. Smith Water Heater Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, A.O. Smith has call center locations in null and you can call during their open hours 24 hours, 7 days. A.O. Smith has 3 phone numbers and 4 different ways to get customer help. We've compiled information about 800-433-2545 and ways to call or contact A.O. Smith with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling A.O. Smith

Calling A.O. Smith at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-433-2545. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when A.O. Smith Water Heater Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than A.O. Smith Once on the phone with A.O. Smith's Water Heater Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting A.O. Smith in General

While 800-433-2545 is A.O. Smith's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-527-1953 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach A.O. Smith help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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